@khaoulabenouaz
Tourism English graduate trained at Agremas Hotel in reservations, front office procedures, and ACS Hotel and Fennec Foundouk.
AlgeriaAt Agremas Hotel in Mascara, I observed daily operations across departments and learned about front office procedures, reservations, and customer service.
My studies at Mustapha Stambouli University of Mascara focused on English for Specific Purposes in Tourism. I also completed training in English for tourism professionals, Excel, and Google Sheets.
Work history, roles, and key accomplishments
Agremas Hotel
Apr 2026 - Apr 2026 (0 months)
Observed hotel operations and daily activities across departments. Learned front office procedures, reservations, and customer service, with basic introduction to ACS Hotel and Fennec Foundouk software.
Degrees, certifications, and relevant coursework
Master's Degree, English for Specific Purposes (ESP) in Tourism
2024 -
Pursuing a Master's degree in English for Specific Purposes (ESP) in Tourism, expected to complete in June 2026.
Introduction to Excel, Data Science
2025 - 2025
Completed an introduction to Excel course in October 2025.
Introduction to Google Sheets, Data Science
2025 - 2025
Completed an introduction to Google Sheets course in October 2025.
English for Tourism Professionals (OPEN MOOC), English for Tourism
2025 - 2025
Completed the English for Tourism Professionals course from April to June 2025.
Data Preparation in Excel, Data Science
2025 - 2025
Completed a course on data preparation in Excel in October 2025.
Bachelor's Degree, English Language
2021 - 2024
Completed a Bachelor's degree in English Language from 2021 to 2024.
Turkish Language – Level A1, Turkish Language
2022 - 2022
Completed Turkish Language Level A1 course from March to June 2022.
Software and tools used professionally
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