Yasmine Boukaboub
@yasmineboukaboub
Multilingual hospitality leader specializing in front office management and guest experience.
AlgeriaWhat I'm looking for
I am a multilingual hospitality professional with a Master's in English Language and Literature and extensive front office experience at international hotels. I have managed reception teams, handled VIP guest relations, implemented service recovery strategies, and used Opera PMS to maintain high standards of guest service.
I founded and ran a full-service beauty institute where I oversaw recruitment, training, finances, supplier relations, and marketing, building a loyal client base and ensuring consistent client satisfaction.
I bring strong leadership, cultural sensitivity, sales and upselling experience, and a calm, solution-oriented approach under pressure. I am committed to delivering 5-star service, motivating teams, and improving operational efficiency.
Experience
Work history, roles, and key accomplishments
Manager and Founder
Jasmine Beauty & Spa
Jan 2023 - Jan 2025 (2 years)
Founded and managed a full-service beauty institute, overseeing recruitment, training, and operations to maintain luxury service standards and build a loyal client base. Managed finances, supplier relations, and marketing strategies to drive sustainable growth and consistent client satisfaction.
Front Desk Supervisor
Park Mall Hotel & Conference Center
Jan 2021 - Jan 2023 (2 years)
Supervised and trained reception staff to consistently deliver 5-star hospitality, handled VIP guest relations with discretion, and implemented service recovery strategies that reduced complaints and improved satisfaction. Organized schedules and optimized front desk operations to improve efficiency during peak periods.
Front Desk Clerk
Four Points by Sheraton
Jan 2019 - Jan 2021 (2 years)
Welcomed and assisted international guests, managed check-in/check-out and billing with 100% accuracy using Opera PMS, resolved guest inquiries and coordinated with departments to ensure room readiness and high guest satisfaction. Promoted upsells to increase ancillary revenue.
Translator and Assistant
El Eulma
Jan 2018 - Jan 2019 (1 year)
Provided translation and communication support for international teams, assisted project manager with documentation, contracts, and scheduling to ensure efficient project delivery while maintaining professionalism and discretion. Supported executive operations to improve workflow.
Education
Degrees, certifications, and relevant coursework
LinkedIn Learning
Online Courses, Professional Development
2020 - 2020
Completed LinkedIn Learning courses on social media strategy and making a good first impression in 2020.
University of Lamine Debaghine, Sétif
Bachelor's Degree, English Language and Literature
Completed a Bachelor's Degree in English Language and Literature, graduating in 2020.
Diploma in Aesthetics Business Management and Services
Diploma, Aesthetics Business Management
2018 - 2019
Completed a diploma program in Aesthetics Business Management and Services from 2018 to 2019.
Unknown (Algerian Baccalaureate - Languages and Literature Stream)
Algerian Baccalaureate, Languages and Literature
Obtained the Algerian Baccalaureate in the Languages and Literature stream in 2016.
Unknown (Master's degree listed as Bac +5)
Master's Degree
Listed as holding a Master's degree (Bac +5); details on institution and dates not provided.
Four Points by Sheraton / Marriott (Opera PMS / Pre-Opening Training)
Professional Training, Hospitality Operations
Completed Opera PMS training and pre-opening training with Four Points by Sheraton / Marriott; dates not specified.
Availability
Location
AlgeriaAuthorized to work in
Job categories
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