keziah User
@keziahuser
Shipping Lead focused on e-commerce fulfillment accuracy, QA, and carrier-compliant logistics in high-volume warehouses.
United StatesWhat I'm looking for
I’m a detail-oriented Shipping Lead with a background in e-commerce fulfillment, quality assurance, and shipping full truckload and LTL shipments. I oversee preparation and documentation for shipments, generate labels and bills of lading, and verify products match orders with part numbers and labeling. I’ve earned recognition for 100% order accuracy and 100% compliance with carrier requirements while mastering complex inventory systems like Genie ERP.
I’m comfortable in high-volume environments, building mixed SKU pallets to optimize space and weight distribution, and collaborating with production and warehouse teams to improve loading schedules. Earlier, I fulfilled up to 300+ orders daily and supported customer-facing growth through product education, age verification compliance, and cash handling with zero daily discrepancies.
Experience
Work history, roles, and key accomplishments
Shipping Lead
Pratt Retail Industries
May 2025 - Feb 2026 (9 months)
Oversee preparation and documentation for LTL and full-truckload shipments, ensuring compliance with carrier requirements. Conduct outbound QA inspections and use logistics software to generate labels, bills of lading, and tracking manifests while constructing mixed SKU pallets to reduce transit damage.
E-Commerce Fulfillment
Pratt Retail Industries
Jan 2025 - May 2025 (4 months)
Used Genie ERP to cross-reference order data and ensure tracking numbers were correctly synced with customer profiles. Fulfilled and dispatched up to 300+ orders daily for UPS, FedEx, and USPS with accurate carrier-specific documentation and weight-limit compliance.
Sales Associate
Highlife Vape Store
Oct 2021 - Nov 2024 (3 years 1 month)
Educated customers on product lines to drive upsells and repeat business while enforcing age-verification protocols and compliance with state regulations. Maintained zero discrepancies in daily cash handling and supported customer acquisition through social media content.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Studies
Earned a high school diploma.
Business Administration
Business Administration (not completed), Business Administration
Completed Business Administration coursework but did not complete the degree.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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