At Bitsight Technologies, Inc., I partnered with Product and Engineering to redesign BitSight's SSO implementation, enabling enterprise customers to authenticate multiple portals from a single Azure AD tenant. I also created SSO/SAML training that expanded internal expertise from 2 specialists to 12.
At Veracode, Inc, I authored the official SSL Inspection guide to help customers connect CI/CD pipelines to Veracode APIs, and supplied technical analysis that influenced a Sandbox workflow redesign. Earlier, I helped establish LogMeIn, Inc.'s TAM function as its first Technical Account Manager and led a team of four.
