Open to opportunities

Ketul Surati

@ketulsurati

Message

Seasoned Site Reliability Engineer and Network & Security Operations leader driving resilient infrastructure.

India

Message

What I'm looking for

I seek leadership roles in SRE, cloud, or network operations where I can drive reliability, automation, and secure scalable infrastructure while mentoring teams.

I am a seasoned Site Reliability Engineer and Senior Network & Security Operations Manager with extensive experience leading teams to design, optimize, and maintain resilient, high-performance enterprise systems across on-prem and cloud. I have driven infrastructure modernization, SRE and DevOps adoption, and measurable reliability improvements—reducing downtime and MTTR while achieving cost savings through cloud optimization and automation.

I have led large-scale network and security programs supporting thousands of sites and hundreds of thousands of nodes, developed IaC and observability platforms (Terraform, Prometheus, Grafana, Datadog, Airflow), and delivered zero-downtime visibility and automation that eliminated operational toil. I thrive on cross-functional collaboration, mentoring teams, and implementing pragmatic, scalable solutions that strengthen security, performance, and customer experience.

Experience

Work history, roles, and key accomplishments

Current

Senior SRE / Network Lead

Current

JPMorgan Chase & Co

Oct 2021 - Present (4 years 1 month)

Led a team of direct reports and provided technical leadership to 20+ engineers across global network reliability and infrastructure modernization, reducing MTTR by 40% and achieving 25% cloud cost savings while supporting 5,000+ branches and 160,000+ nodes.

SRE Terraform AWS Kubernetes Prometheus Datadog SD WAN Observability

Senior Network & Security Engineer

Natixis North America LLC

Apr 2019 - Oct 2021 (2 years 6 months)

Designed and operated global networks across 300+ locations, implemented cloud architectures that cut OPEX 29% (~$223k/year) and automated provisioning to reduce provisioning time by 42%, while enforcing enterprise firewall and segmentation policies.

AWS Terraform BGP Ansible

Network Engineer

Polycom

May 2017 - Mar 2019 (1 year 10 months)

Monitored and supported global LAN/WAN across multiple data centers and 70+ offices, implemented WAN QoS and VPNs, migrated wireless and firewall platforms, and led network redesign to standardize global infrastructure post-acquisition.

Juniper Cisco VPN VPLS Wireshark Solarwinds

Network Engineer

Axiom Technology Group

Nov 2016 - May 2017 (6 months)

Delivered LAN/WAN deployments and upgrades across 3 data centers and 92+ offices, implemented IPSec VPNs, NAC (802.1x) with Cisco ISE, and served as NOC escalation lead to drive incident resolution and infrastructure modernization.

WAN Migrations Nexus IPSEC DHCP DNS ServiceNow WAN Migration

Network Engineer Intern

Giggles Infotech

Jun 2014 - May 2015 (11 months)

Performed network cabling, IOS upgrades, basic troubleshooting of DNS/DHCP/IP conflicts, and provided help desk support while documenting design and troubleshooting procedures.

Cabling Design DNS DHCP Troubleshooting Help Desk Documentation