Open to opportunities

ketan dhinoja

@ketandhinoja

Message

Certified Scrum Product Owner with 12+ years of experience in IT project management and business ana

Canada

Message

What I'm looking for

Seeking a challenging role that leverages my project management and business analysis skills to drive business growth and improvement.

As a seasoned IT professional, I bring a unique blend of project management and business analysis expertise to the table. With over 12 years of experience in executing IT projects, I possess a panoptic understanding of business processes, stakeholder communication, documentation, user acceptance testing, and project deliveries. My proficiency in creating project plans, budgets, resource requirements, and schedules has enabled me to successfully manage projects for clients from diverse industry backgrounds.

My expertise in implementing project management methodologies such as SDLC, Agile Scrum, and Agile Kanban has allowed me to effectively coordinate with clients, stakeholders, and development teams. I am well-versed in leading daily stand-up meetings, hard hat sessions, and weekly review calls with stakeholders. My experience in performing manual testing and bug tracking has honed my skills in identifying and resolving issues efficiently.

With a strong background in IT business operations, I have prior experience in sales, marketing, admin, business ops, and payroll. I am familiar with a wide range of technologies, including SharePoint, .Net, PHP, Java, MySQL, and MS-SQL. My comprehensive experience in using project management tools such as JIRA and Asana has enabled me to streamline project workflows and enhance collaboration.

Experience

Work history, roles, and key accomplishments

Current

Project Manager + Business System Analyst

Current

Central1 Credit Union

Jan 2023 - Present (2 years 6 months)

Currently managing projects for the Mulesoft team, leading daily scrums, sprint planning, and coordinating with stakeholders. Responsible for preparing project progress reports and API mapping.

Project Management Agile Scrum Confluence User Acceptance Testing Documentation Team Coordination

Business Analyst - Product Team

Central1 Credit Union

Apr 2023 - Jun 2023 (2 months)

Worked with the Product Team to write user stories, prepare user flow diagrams, and review existing online banking functionalities. Led Agile ceremonies and acted as interim Product Owner.

Business Analysis Agile Stakeholder Engagement User Flows Confluence Research Documentation Team Leadership Scrum

Business Analyst - Client Delivery

Central1 Credit Union

Jun 2021 - Apr 2023 (1 year 10 months)

Part of the Forge Implementation Team, responsible for website migration projects. Coordinated with clients and developers for UAT and project documentation.

Business Analysis Project Coordination UAT Client Communication Documentation Testing Agile Resource Management Project Planning

QA Analyst

Central1 Credit Union

Oct 2019 - Jul 2021 (1 year 9 months)

Served as Senior QA Analyst for the Forge Product Family, writing test cases and performing functionality testing across various platforms.

Quality Assurance Functional Testing Agile UAT Team Collaboration Documentation

QA Manager

RentMoola

May 2015 - May 2019 (4 years)

Responsible for QA processes of a SaaS web application, coordinating with stakeholders for requirement analysis and performing regression testing.

Quality Assurance Regression Testing SaaS API Testing Team Coordination Documentation Testing

QA Lead

TCS Canada

May 2017 - May 2019 (2 years)

Led QA efforts for multiple product families, preparing test plans and executing test cases while communicating with stakeholders for requirement clarifications.