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Keplet SAINTIL

@kepletsaintil

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Salesforce Developer at Strong CRM, delivering Field Service implementations and migrations of 270,000+ records.

Dominican Republic

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At Strong CRM, I led Field Service Lightning implementations for commercial roofing clients and data migrations of more than 270,000 records into Salesforce. I authored field-mapping and gap-analysis workbooks, built Python ETL pipelines, and ran UAT reconciliation.

I also designed and shipped Apex services and architected Financial Services Cloud reporting for a multi-line financial services client. Previously, I delivered Salesforce solutions and post-go-live support at Doble Group, Inc. and Applaudo; I hold Salesforce architecture and development certifications and am pursuing a B.S. in Computer Science at PUCMM.

Experience

Work history, roles, and key accomplishments

Salesforce Developer

Strong CRM

May 2024 - Oct 2026 (2 years 5 months)

Led technical delivery on Field Service Lightning implementations for commercial roofing clients, covering Work Orders, Work Steps, Service Territories, Service Appointments and Action Definitions. Led enterprise data migration programs moving 270,000+ records from legacy field service platforms into Salesforce FSL.

Apex Lightning Web Components Flow Field Service Lightning Financial Services Cloud Data Migration Python Batch Apex Queueable Apex API Tooling MuleSoft Salesforce CLI Git Jira

Salesforce Consultant

Doble Group, Inc.

May 2021 - Dec 2024 (3 years 7 months)

Customized Salesforce (Sales Cloud, Service Cloud, Financial Services Cloud) against user stories delivered by business analysts. Deployed change sets to production and provided hypercare and post-go-live support.

Sales Cloud Service Cloud Financial Services Cloud Change Sets Reports Dashboarding User Training

Salesforce Consultant

Applaudo

Aug 2022 - Jul 2023 (11 months)

Designed, built and delivered tailored Salesforce solutions across Sales Cloud, Service Cloud and Field Service for enterprise clients. Partnered with business stakeholders to build, iterate and improve core processes, proactively recommending platform features that increased adoption.

Sales Cloud Service Cloud Field Services Administration Troubleshooting Reports Dashboarding

Technical Support Specialist

Brice Multi-Service & Technology

Apr 2019 - Apr 2021 (2 years)

Diagnosed and resolved hardware, software and connectivity issues for business and consumer customers. Installed and maintained satellite/parabolic antenna systems, configured end-user software, and delivered on-demand technical training.

hardware troubleshooting Software Configuration Satellite Systems Technical Training