At Optum, I manage and maintain 10,000+ CDM records, including CPT/HCPCS updates, pricing changes, and regulatory compliance. I also lead annual CMS coding and pricing updates across multiple service lines.
I partner with clinical, finance, and operational leaders to improve charge capture workflows. My work contributed to the team closing June at 111% of its monthly cash collection goal.
Previously, at Optum, I analyzed AR and denial trends and developed Tableau, Excel, and Business Objects dashboards for revenue cycle leadership. I also partnered with cross-functional teams on corrective actions to reduce billing errors and denials.
At Vanderbilt University Medical Center, I reviewed Epic work queues, DNB accounts, and charge edits, and delivered Epic training and workflow guidance to providers and staff. Earlier, I supervised a team of 9 payment posting specialists and maintained 99%+ posting accuracy.
