Ken User
@kenuser11
I lead remote automotive diagnostics and ADAS calibrations for body shops using OEM software and deployed tools.
United StatesWhat I'm looking for
I complete remote diagnostics, OEM-software calibrations, and vehicle services for automotive and body shops at Opus IVS. I support ADAS system calibrations through remote servers and deployed tools while building strong customer relationships.
At All Clear Diagnostics and Calibration, I lead remote service and mobile technicians, managing workflow, scheduling, training, and the rollout of new hardware and software. I work with body shop managers to facilitate diagnostics, radar and 360-camera calibrations, ECU coding, programming, and remote OE and aftermarket scans.
My background also includes shop foreman, expert technician, rework technician, and automotive technician work across Honda, Toyota, Ford, Mercedes-Benz, and collision repair environments. I've diagnosed and repaired customer vehicles, performed warranty and recall work, handled heavy electrical diagnostics, and earned ASE certifications across multiple service areas.
Experience
Work history, roles, and key accomplishments
General Technician II
Opus IVS
May 2025 - Present (1 year 4 months)
Performed remote diagnostics, calibrations, and vehicle services for automotive and body shops. Operated OEM software for ADAS calibrations and maintained customer relationships.
Lead Remote Service/Mobile Technician
All Clear Diagnostics and Calibration
Feb 2021 - Present (5 years 7 months)
Led software/hardware development and testing, trained team members, and managed workflow and scheduling. Performed diagnostics and ADAS calibrations, including radar and camera systems, and traveled for on-site services.
Shop Foreman/Lead Technician
Long Lewis Honda
Oct 2020 - Feb 2021 (4 months)
Handled scheduling, dispatching, and reporting duties, and maintained shop workflow. Diagnosed and repaired various vehicle issues, including warranty work.
Expert Technician
Gene Messer Toyota
Dec 2019 - Sep 2020 (9 months)
Diagnosed and repaired customer vehicles, documented problem areas, and performed warranty and recall repairs.
Rework Technician
Insight Global/Mercedes Benz
Jul 2019 - Nov 2019 (4 months)
Performed oversight of inspection, diagnostics, and repair on multiple Mercedes platforms. Supervised heavy electrical diagnostics and repair, as well as trim and interior work.
Technician
Reinhardt Toyota
Aug 2017 - Feb 2019 (1 year 6 months)
Reached expert certification in drivetrain and certified status in all other areas.
Automotive Technician
Jim Peach Ford
Apr 2017 - Aug 2017 (4 months)
Diagnosed and repaired customer vehicles, documented problem areas, and performed warranty and recall repairs.
Automotive Technician
Kenny's Collision Center
Aug 2016 - Apr 2017 (8 months)
Performed heavy engine repair and replacement as well as diagnostic work.
Technician
Fort Mill Ford
Aug 2015 - Apr 2016 (8 months)
Diagnosed and repaired customer vehicles, documented problem areas, and performed warranty and recall repairs.
Technician
Honda Cars of Rock Hill
Oct 2014 - Aug 2015 (10 months)
Diagnosed and repaired customer vehicles, documented problem areas, and performed warranty and recall repairs.
Tech B
Pep Boys
Jun 2014 - Oct 2014 (4 months)
Inspected, diagnosed, and repaired vehicles.
Operator/Laborer
Hayles Hay
Apr 2004 - Nov 2013 (9 years 7 months)
Operated and maintained vehicles and equipment, and provided customer service.
Education
Degrees, certifications, and relevant coursework
NASCAR Technical Institute
High School Diploma, Automotive Technology
2013 - 2014
Completed trade school education with a focus on automotive technology.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Ken?
You can contact Ken and 90k+ other talented remote workers on Himalayas.
Message KenGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
