Ozzy Sipaseuth

Performs OEM-compliant ADAS calibration and validation for 20-30 vehicles per week, including front cameras, radar, blind spot monitoring, and parking assist. Also performs OEM module programming, ECU replacement, and diagnostics using OEM software and J2534 devices.

Provided advanced technical support and escalation for complex diagnostics, programming, and ADAS cases. Developed technical documentation, SOPs, and training materials, and trained technicians on OEM diagnostic software and procedures.

Led a remote team of 30+ automotive diagnostic technicians, establishing SOPs and operational workflows. Delivered advanced training and helped scale operational throughput from 400 to over 1,000 monthly tickets within eight months.

Performed remote diagnostics using OEM and aftermarket platforms, supporting software configurations, ADAS calibration, and advanced troubleshooting. Created case reports and contributed to development of remote diagnostic tools.

Documented software and hardware configurations for GM development vehicles, coordinated VCV software updates, and tracked configuration changes with engineering teams. Maintained accurate records and supported vehicle readiness for validation activities.

Performed software flashing operations for GM program and development vehicles, serving as lead technician for the 31xx-2 program. Maintained flashing logs and configuration records, and supported software update and validation activities.

Currently pursuing an Associate of Science in Information Technology.

Earned a High School Diploma in 2007.