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Kenric Gilpin

@kenricgilpin

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As a team player, I am here to provide you with cost effective quality work that's above standard.

Jamaica

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What I'm looking for

I'm looking for a job opportunity that I can capitalize on that challenges me and is in alignment with my current expectations and goals to propel me to the next chapter in my career.

Hello and good day with warm greetings! Being a vital member of any marketing and sales team is what I do best, getting consistent results with high sale turnovers is what makes me an asset. I value information and knowledge which is the backbone to enlightenment. I have extensive experience in marketing and public relations which entails a lot of communication via telephone, email and/or social media. If your looking for a representative with 10+ years of hands on experience, excellent oral and written communication skills, experience in overcoming objectives, and understand the importance of being a team player, then look no further!

Experience

Work history, roles, and key accomplishments

Current

Credit Repair Specialist

Current

Rent to Own Services

Aug 2022 - Present (2 years 9 months)

Pre-qualify prospects interested in moving into a new home for credit repair and rent to own listings. Assessments include ascertaining information pertaining to finances and credit history to see if they are a good fit for one of the programs we have to offer. Qualified prospects are transferred to a licensed agent at Lexington Law and receive rent to own listings.

Marketing Sales Customer Service Credit Monitoring BPO

Marketing Representative

NorthStar Insurance Services

Mar 2021 - May 2023 (2 years 2 months)

Pre-qualified prospects for term and whole-life life insurance policies for senior benefits. Assessments included ascertaining current and past underlining medical conditions, income and retirement status to see if they are a good fit for one of our policies. Qualified prospects would be transferred to a licensed life insurance underwriter for insurance policy contract.

Insurance Marketing Sales Customer Support Call Center Support

Subject Matter Expert

LaTouche Solutions Ltd.

Feb 2019 - Feb 2021 (2 years)

Operate and manage a BPO call center for oversees clients. Duties include team leadership, managing client portfolios, writing/editing sales scripts, lead generation, promoting and advertising, communications between clients and vendors and customer support services among other things.

BPO Call Center Operations B2B Marketing Sales

Reservation Agent/Customer Service

Ibex Global

Apr 2016 - Jan 2019 (2 years 9 months)

Inbound/Outbound calling for customers staying at the Red Roof hotel branches nationwide. I booked reservations, signed up new loyal members, handled inquiries, rescheduling and cancellations for their stay at our nationwide locations.

BPO Call Center Support Customer Service Customer Support Hospitality