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Kenneth Pacheco

@kennethpacheco1

Software Engineering Manager at Neighborly, directing four cross-functional teams and shaping product roadmaps and architectural strategy.

United States

Message

At Neighborly, I manage projects, development workflows, and product roadmaps, while setting architectural strategy for high-quality products and services. I currently direct four cross-functional teams in agile development practices.

At Apple Roofing, I managed nearshore and offshore teams and supported end-to-end implementations including a sales CRM, Bluetooth building access, and HR digital signage. These projects saved the company over $50K.

At Premier Trailer Leasing, LLC, I led development of a mobile CRM web application and created C# ASP.NET functionality. I also developed an Angular PWA for executives traveling to branches, saving over $30k in time.

Experience

Work history, roles, and key accomplishments

Current

Software Engineering Manager

Current

Neighborly

Mar 2024 - Present (2 years 7 months)

Managed projects, workflow, and development and product roadmaps to keep the development team organized, efficient, and optimally running. Provided vision, design and oversight, and created and implemented architectural strategy, aligned resources within cross-functional teams to build high-quality products and services.

Agile Development Backlog Grooming Story Splitting and Estimation Epic Breakdown Cross functional Leadership Mentorship Performance Reviews Budget Management Recruitment Hiring Stakeholder Communication

Lead Developer and Manager

Apple Roofing

Nov 2022 - Feb 2024 (1 year 3 months)

Increased stakeholder engagement communicating technical concepts to stakeholders, managing expectations and ensuring alignment with business goals. Orchestrated the seamless integration of third-party vendors, including industry-leading solutions like CompanyCam, DocuSign, and Xactimate using agile methodologies to keep projects on time.

Stakeholder Management Agile Vendor Management Team Leadership Mentorship SDLC Continuous Integration Troubleshooting CRM Network Installations IT Asset Management

Senior IT Developer

Premier Trailer Leasing, LLC

Aug 2019 - Nov 2022 (3 years 3 months)

Led the development of a Mobile CRM web application tailored for internal sales customers. Designed, created, and maintained C# ASP.NET CRM functionality and integrated to streamline internal customer operations.

C#ASP.NET JavaScript MVC Kendo UI Telerik Web Services Angular SQL CSS Agile Scrum BDD UI UX Frontend Project Management Product Management

Software Developer

Globe Life

Dec 2016 - Jul 2019 (2 years 7 months)

Initiated several vital projects for the Marketing Department, including the development of Test Recipe Software, Control Center Software, Test Matrix Software, and Scoring Application. Created, installed, and customized C# software packages, ensuring alignment with project goals and client requirements.

C#Database Management Stored Procedures DB2 Entity Framework Software Development

Software Developer

Consultant

Sep 2016 - Nov 2016 (2 months)

Pioneered the development and maintenance of online ordering software using a tech stack encompassing VB, C# and SQL. Proactively initiated the transformation of legacy VB code into more modern C# implementations, significantly reducing technical debt by 50%.

C#SQL Legacy Code Migration UI UX Optimization

Software Developer III

USAA

Jun 2014 - Aug 2016 (2 years 2 months)

Expertly installed, customized, integrated Java and C# software packages and updated SQL stored procedures within an Agile/Scrum team environment, ensuring efficient development and delivery. Resolved intricate technical design issues to maintain consistency across various devices.

Java C#SQL Agile Scrum UI UX Technical Design

Claims Adjuster

GEICO

May 2007 - Jan 2011 (3 years 8 months)

Managed an Incomplete Claim Submissions team of 5 employees while maintaining a steady workflow, underscoring skills in process optimization and efficient resource management. Utilized expertise in vehicle claims to report initial losses, assess liability, adjust claims, issue payments, and complete legal documentation.

Team Management Process Optimization Vehicle Claims Liability Assessment Legal Documentation