Open to opportunities

Keneil Richards

@keneilrichards1

Message

Dedicated administrative assistant with a strong background in customer service.

Jamaica

Message

What I'm looking for

I am seeking a role that allows me to utilize my administrative skills in a supportive and collaborative environment, with opportunities for growth and development.

I am Keneil Richards, an enthusiastic administrative assistant with a diverse background in customer service and technical support. My journey began with an Associate of Science Degree in Architectural Services and Construction, which has equipped me with a solid foundation in both technical and creative fields. I have honed my skills through various roles, including working as a drafting intern and a teacher's aide, where I developed my organizational and communication abilities.

Throughout my career, I have demonstrated a strong commitment to excellence and a passion for helping others. My experience in retail, education, and technical drafting has allowed me to cultivate a unique skill set that includes inventory management, data entry, and artistic design. I thrive in collaborative environments and am always eager to learn and grow, making me a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

Part Time Sales Associate

Mrs Ina’s Grocery Shop

Jan 2002 - Jan 2020 (17 years 11 months)

Worked part time selling groceries, checking and restocking inventory from September 2001 to 2019. Developed customer service skills and maintained store organization.

Customer Service Inventory Management Sales Communication

Teacher Aid

Lowe River Primary and Junior High School

Sep 2013 - Jan 2020 (6 years 4 months)

Assisted teachers by organizing test papers, marking registers, and typing test papers from September to December 2013 and in 2019.

Communication Data Entry Teamwork

Inventory Checker

Haile Selassie High School

Jul 2017 - Jul 2017 (0 months)

Served as an Inventory Checker during the National Youth Service from July 10 to 28, 2017, ensuring proper stock levels and organization.

Inventory Management Teamwork Communication

Drafting Intern

Noel K. Brown and Associates

May 2011 - Feb 2017 (5 years 9 months)

Worked as a Drafting Intern from May to July 2011 and November 2016 to February 2017, drafting land title diagrams using CAD software and assisting surveyors.

Drafting Data Entry

Debt Collector / Customer Care Representative

Alliance One Teleperformance

Jan 2014 - Jan 2014 (0 months)

Trained as a Debt Collector and Customer Care Representative in January 2014, developing skills in customer communication and conflict resolution.

Customer Service Conflict Resolution Communication Problem Solving Sales

Filing Clerk

Wait-A-Bit Constabulary Police Station

Dec 2010 - Jan 2011 (1 month)

Worked as a Filing Clerk from December 2010 to January 2011, completing documents, performing data entry, and organizing registers.

Data Entry Document Management Microsoft Word

Education

Degrees, certifications, and relevant coursework

Knox Community College

Associate of Science, Architectural Services and Construction

2009 - 2011

Completed an Associate of Science Degree in Architectural Services and Construction, focusing on the principles of architecture and construction management.

Holmwood Technical High School

Caribbean Examination Certificate, General Education

2004 - 2009

Achieved Caribbean Examination Certificate (CSEC) with subjects including Mathematics, English Language, and Technical Drawing, demonstrating foundational knowledge in various academic disciplines.