At Kodah Enterprises Limited, I resolve computer and software issues for staff and set up hardware and software for new workstations, reducing setup time from days to hours.
I also support business operations by responding to customer inquiries through WhatsApp Business and social media, preparing invoices and sales records, and operating the sticker cutting machine to fulfill orders on schedule.
As a freelance ICT support provider, I installed and configured Windows and Microsoft Office for individual and small business clients. I also backed up and transferred files between devices and installed antivirus software.
At Tanzania Bureau of Standards, I worked with the ICT department to address recurring connectivity issues and repaired office equipment. Earlier, at Tanzania Bureau of Standards and Mzumbe University, I supported users, maintained devices and networks, and removed malware from computers.
