KUKelsey User
@kelseyuser2
Dynamic IT Technician and UX Designer with 7 years of experience.
ZimbabweWhat I'm looking for
As a dynamic IT Technician and UX Designer with 7 years of experience, I have a proven track record of crafting engaging and intuitive IT experiences. My expertise lies in establishing recognizable brand identities and reducing user errors by 30%. I hold a Bachelor's degree from Johnson C. Smith University and am currently pursuing a Master's degree in IT Management.
In my role as a UX Designer at Aura87 Co., I developed a style guide that established a consistent user experience across the platform. I also created detailed specifications and documentation for developers, ensuring a cohesive design approach. My previous experience as a Computer Analyst at Holistics Ave. LLC involved collaborating with project managers to implement cost-saving strategies and create a comprehensive knowledge base for faster issue resolution.
Experience
Work history, roles, and key accomplishments
UX Designer
Aura87 Co.
Jan 2022 - May 2024 (2 years 4 months)
Developed a style guide that established a recognizable brand identity and provided consistent user experiences. Designed an intuitive user interface that improved the number of user errors by 30%.
SEO/Computer Analyst
Holistics Ave. LLC
Apr 2020 - Dec 2021 (1 year 8 months)
Worked with project managers to develop and implement strategies for cost savings and resource optimization. Created a comprehensive knowledge base of application-related issues, enabling faster resolution times for customers.
Mail Carrier
USPS
Nov 2018 - Oct 2021 (2 years 11 months)
Developed and implemented a system to track deliveries, resulting in improved accuracy and customer satisfaction. Ensured mail and packages were delivered safe and securely to the correct address.
Education
Degrees, certifications, and relevant coursework
Western Governor's University
Master of Science in IT Management, IT Management
2021 -
Currently pursuing a Master's degree in IT Management. This program focuses on advanced topics in IT leadership and strategy.
Johnson C. Smith University
Bachelor of Arts, Political Science
2016 - 2020
Completed a Bachelor's degree in Political Science. This program provided a strong foundation in analytical thinking and research methodologies.
Availability
Location
ZimbabweAuthorized to work in
Job categories
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