Kelsey Lakes
@kelseylakes
Detail-oriented professional with expertise in medical billing and data entry.
What I'm looking for
I am a detail-oriented and highly organized professional with a strong background in medical billing, phlebotomy, and administrative support. My experience includes high-volume data entry, documentation verification, and proficiency in EMR systems. I pride myself on my ability to maintain confidentiality and ensure data accuracy while meeting deadlines.
Throughout my career, I have demonstrated my commitment to improving operational efficiency. As a Phlebotomist at the American Red Cross, I entered and verified patient data with high accuracy, which led to a 20% reduction in patient wait times. My role as a Sales Associate and Data Entry Support at Ross Dress For Less allowed me to enhance data integrity by identifying and resolving entry errors, further showcasing my attention to detail and analytical skills.
I am currently seeking a data entry position where I can leverage my technical skills and dedication to support organizational success. I am eager to contribute to a team that values accuracy and efficiency in data management.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Foundever
May 2025 - Present (1 month)
Provide front-line support to customers, resolving inquiries and issues efficiently. Utilize CRM systems to manage customer information and track interactions.
Phlebotomist
American Red Cross
Oct 2020 - Apr 2024 (3 years 6 months)
Entered and verified patient data in EMR systems with high accuracy. Improved scheduling and preparation, reducing patient wait times by 20%.
Sales Associate / Data Entry Support
Ross Dress For Less
Oct 2018 - May 2020 (1 year 7 months)
Reviewed, corrected, and deleted data to maintain accurate customer and account records. Identified and resolved data entry errors across POS and inventory systems.
Education
Degrees, certifications, and relevant coursework
Ultimate Medical Academy
Diploma, Medical Billing and Coding
Gained hands-on experience applying coding guidelines and billing procedures. Proficient in using coding software and adhering to healthcare regulations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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