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Kelli User

@kelliuser1

Communications leader and freelance storyteller at KDT Creative, translating complex research into audience-focused content and growing museum attendance by 33%.

United States
Message

At KDT Creative, I research and write interpretive content for design firms, translating primary research and complex subject matter into stories that build trust and connect audiences. I also direct branded video content from concept to execution and maintain my business website in WordPress.

As Curator for the City of Roanoke, Texas, Visitors Center & Museum, I produced public-facing content and developed an integrated social media and outreach strategy. It contributed to a 33% increase in attendance, alongside growth in digital interactions, site visits and followers.

I conceived, designed and wrote an interactive downtown walking tour that increased engagement 77%, and led a digitization initiative that made archival records searchable. I also managed departmental budgets and secured and administered a $25,000 federal (IMLS) grant.

Earlier, I managed editorial calendars and brand standards at TravelHost, University of North Texas, and American Airlines Publishing, and wrote employee and web content at Vizient. My background combines journalism and history, including volunteer research that helped secure historic cemetery designations and marker confirmations in Texas.

Experience

Work history, roles, and key accomplishments

KC
Current

Storyteller (Freelance)

KDT Creative

Jan 2025 - Present (1 year 9 months)

Research and write interpretive content for design firms, translating complex subject matter into stories that build trust. Direct branded video content from concept to execution and maintain the business website in WordPress.

CM

Curator

City of Roanoke, Texas, Visitors Center & Museum

Jun 2014 - Sep 2026 (12 years 3 months)

Researched and produced 12+ public-facing content projects annually, including signage, print collateral, and educational materials. Drove 22% growth in digital interactions and 6% in site visits through integrated social media and outreach, contributing to a 33% increase in attendance.

Education

Degrees, certifications, and relevant coursework

Texas A&M University logoTU

Texas A&M University

Bachelor of Arts, Journalism

Bachelor of Arts in Journalism from Texas A&M University.

Southern Methodist University logoSU

Southern Methodist University

Master of Arts, History

Master of Arts in History from Southern Methodist University.

Tech stack

Software and tools used professionally

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