Keira Wilson
@keirawilson
Customer-focused sales associate and customer service associate skilled in cash handling, inventory, and dispute resolution.
What I'm looking for
I’m a customer-focused Sales Associate and Customer Service Associate with experience answering phones, assisting customers, and resolving payment and order disputes. I’m authorized to work in the US and I’m willing to relocate anywhere to support business needs.
In my retail roles, I’ve handled day-to-day front-of-store responsibilities—operating the cash drawer, confirming payments and refunds, and providing in-person support. I also take ownership of inventory and restocking by stocking shelves and inventoried stock.
I’m comfortable working with physical inventory, including unloading heavy merchandise and supporting store setup. I bring strong communication and a customer-first mindset to ensure customers understand products, benefits, and next steps.
Alongside sales and customer service, I’ve gained custodial and maintenance exposure through cleaning and custodial experience. I enjoy staying organized, using basic math accurately, and delivering reliable service from start to finish.
Experience
Work history, roles, and key accomplishments
Sales Associate
Spirit Halloween
Jul 2022 - Oct 2022 (3 months)
Assisted customers in person and by phone, handled POS transactions including payments and refunds, and resolved payment and order disputes. Managed inventory through stocking and unloading heavy merchandise on truck days.
Customer Service Associate
Walgreens
Aug 2021 - Jan 2022 (5 months)
Provided customer support by phone and in person, supporting account changes and handling payments and refunds. Completed inventory duties, resolved payment and order disputes, and delivered technical support.
Education
Degrees, certifications, and relevant coursework
South Caldwell High School
High School Diploma
2019 - 2023
Earned a high school diploma at South Caldwell High School in Hudson, NC from 2019 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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