At Alibaba International, I designed behavior-based membership retention strategies across five Southeast Asian markets, lifting tier-upgrade rate by 12%. I also tested push notification timings and campaign variants, improving click-through rate by 18%.
I built Seri Women Apparel on TikTok Shop and Shopee, growing monthly GMV 3x through a live streaming strategy across 60+ sessions. Data-driven merchandising and customer segmentation raised conversion from 2.1% to 4.5%, while Excel dashboards cut weekly reporting time by 50%.
At Sedona Fashion, I produced short-form videos that generated 1M+ total views and hosted live streams that increased live-session GMV by 20%. In a CUHK-Shenzhen research project, I surveyed 200+ social media users across five SEA countries and used R to identify consumer segments and platform preferences.

