Open to opportunities

Kay User

@kayuser2

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Dedicated manager with strong skills in team supervision and problem-solving.

Zimbabwe

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What I'm looking for

I seek a role that values teamwork and offers opportunities for growth.

My name is Katelyn Scott, and I have a proven track record in retail management, particularly in high-pressure environments. Currently, I serve as a CAP 2 Stocking/Grocery Manager at Walmart, where I excel in monitoring inventory, ensuring customer satisfaction, and training associates. My experience has equipped me with strong problem-solving skills and the ability to manage multiple tasks efficiently.

Throughout my career, I have demonstrated a commitment to excellence in customer service and team management. At Giant, I honed my skills in cash handling and customer relations, ensuring a seamless shopping experience for all customers. My background in various roles, from cashier to stocking manager, has provided me with a comprehensive understanding of retail operations and the importance of teamwork.

Experience

Work history, roles, and key accomplishments

Current

CAP 2 Stocking/Grocery Manager

Current

Walmart

Jan 2020 - Present (5 years 6 months)

Monitored, scanned, counted, and modified freight to ensure proper storage and accountability. Resolved technical issues with work devices and backend stock systems. Trained and supervised multiple employees, dictating tasks and monitoring productivity.

Freight Management Inventory Control Technical Support Team Leadership Training Development Problem Solving Situational Awareness Time Management

Cashier/Closing Bakery Associate

Giant

Jul 2017 - Present (8 years)

Managed large amounts of cash, card, and personal information while adhering to store policies and standards. Operated and supervised self-scan and individual register systems, along with intercom and paging systems. Provided extensive customer service, ensuring satisfaction, problem-solving, and de-escalation.

Customer Service Conflict Resolution Data Entry Communication Problem Solving

Temporary Seasonal Worker

Party City

Sep 2014 - Present (10 years 10 months)

Operated a specialized ticket system for costume purchases and handled customer card and contact information, filling out extensive order forms. Fulfilled custom balloon orders and managed phone and paging systems. Performed store opening and closing duties, including staging, prepping, security checks, sweeps, and lock-ups.

order fulfillment Customer Service Inventory Management Communication Time Management

Education

Degrees, certifications, and relevant coursework

Homeschooled

GED Diploma, General Education

2002 - 2013

Grade: 3030 (GED 3000-Plus Certificate of Achievement)

Obtained a Maryland high school diploma with honors, achieving a score of 3030 and receiving the GED 3000-Plus Certificate of Achievement. Scored in the 98th percentile in Language Arts Reading and 97th percentile in Social Studies.