Open to opportunities

Kayley Boonstra

@kayleyboonstra

Compassionate registered nurse and case manager skilled in chronic care, documentation, and patient-centered coordination.

United States

Message

What I'm looking for

I seek a patient-focused role in a collaborative, multidisciplinary team where I can apply case management and clinical skills to improve outcomes and documentation compliance.

I am a dedicated and compassionate registered nurse with experience in case management, acute care, and patient education. I focus on individualized care planning and multidisciplinary collaboration to manage complex chronic conditions and prevent avoidable hospitalizations.

In my current role as a Home Health Case Manager, I assess physical, environmental, and psychological needs, utilize ICD-10 coding for accurate documentation, and audit charts to ensure regulatory compliance. I have also worked in medical-surgical nursing where I developed individualized care plans and supported patients and families through end-of-life care.

My background includes several medical assistant roles where I coordinated scheduling, managed immunization records, facilitated patient intake, and supported procedures across multispecialty and community health settings. I am highly proficient with EHR systems (Epic/Cerner), telephonic communication, and multiple computer applications in fast-paced environments.

I bring strong assessment skills, attention to detail, critical thinking, and a commitment to improving patient outcomes through compassionate care, effective communication, and adherence to clinical and documentation standards.

Experience

Work history, roles, and key accomplishments

Current

Home Health Case Manager

Current

Elara Caring

Jun 2025 - Present (7 months)

Manage diverse caseload of home health patients, using ICD-10 coding and chart audits to document complex chronic conditions and reduce avoidable hospitalizations.

Case Management ICD 10 Patient Chart Audits Patient Education Care Coordination

Medical Surgical Registered Nurse

Ascension

Feb 2025 - Jun 2025 (4 months)

Collaborated with care teams to develop individualized medical-surgical care plans and support end-of-life dignity while coordinating family communication and patient goals.

Acute Care Nursing Patient Advocacy End Of Life Care Team Collaboration EHR Patient Education

Registered Medical Assistant

Miami County Health Department

Apr 2023 - Nov 2024 (1 year 7 months)

Coordinated appointment scheduling and vaccine clinics, maintained state immunization records, and educated patients on preventive care to improve local vaccination rates.

Patient Education Scheduling Workflow Optimization Data Entry Customer Service

Registered Medical Assistant

Riverside Elizabeth Lakes

Aug 2021 - Jul 2022 (11 months)

Supported multidisciplinary care for patients with chronic conditions, conducted post-treatment follow-up calls, and coordinated care per provider and patient requests to improve adherence.

Patient Follow Up Care Care Coordination EHR Vital Signs Appointment Management Clinical Support

Float Medical Assistant

TPMG Multispecialty Group

Mar 2018 - Aug 2021 (3 years 5 months)

Facilitated patient intake and vital signs collection across specialties, assisted during exams and procedures, and executed emergency response protocols to maintain patient safety.

Patient Intake Vital Signs Emergency Response Communication Time Management

Medical Assistant / Front Office

Indiana Health Center

Jul 2017 - Feb 2018 (7 months)

Managed patient check-in/out, verified benefits and collected payments, triaged calls and scheduled appointments while handling high call volumes professionally.

Front Desk Operations Insurance Verification Patient Triaging Scheduling Triage Customer Service Data Entry Payment Processing

Medical Assistant

Logansport Memorial Hospital

Aug 2015 - Jun 2017 (1 year 10 months)

Communicated with patients and providers, identified and escalated potential emergencies, and provided calm, empathetic support to patients during stressful situations.

Communicates With Patients Escalations Vital Signs Clinical Support Patient Advocacy EHR Attention To Detail

Medical Assistant

American Health Network

Dec 2014 - Jul 2015 (7 months)

Maintained medical supply inventory, assisted with minor procedures and sterilization, and coordinated scheduling and referrals to optimize clinic workflow.