Berenice Flores
@bereniceflores
Experienced Nurse Case Manager with a focus on patient care coordination.
What I'm looking for
With over 12 years of nursing experience, I specialize in medical assessment and the application of clinical criteria. My career has been dedicated to optimizing patient care and ensuring compliance with CMS guidelines. I have a proven track record in coordinating care to enhance return-to-work outcomes and improve patient satisfaction.
Currently, I serve as an RN Care Coordinator at Northwest Community Hospital, where I lead interdisciplinary teams to ensure efficient resource use and alignment with clinical care plans. My previous roles have equipped me with extensive experience in telemetry nursing, home care, and wound care, allowing me to adapt treatment plans based on patient responses effectively.
I am passionate about enhancing clinical outcomes through collaboration and communication, and I strive to create a safe and supportive environment for my patients. My commitment to continuous improvement drives me to seek opportunities that challenge my skills and contribute to the healthcare community.
Experience
Work history, roles, and key accomplishments
RN Care Coordinator
Northwest Community Hospital
Jul 2024 - Present (1 year)
Coordinated patient care flow and outcomes, ensuring efficient resource utilization and alignment with clinical care plans. Ensured compliance with CMS and commercial payer guidelines, collaborating with interdisciplinary teams for optimal care delivery. Facilitated and monitored care plans, enhancing clinical, financial, and satisfaction outcomes.
Clinical Nurse Telemetry RN
Northwest Community Hospital
Jan 2022 - Jul 2024 (2 years 6 months)
Interpreted diagnostic tests and monitored telemetry to effectively manage patient cardiac conditions. Conducted thorough rounds and provided comprehensive post-procedural care for cardiac, vascular, and thoracic surgery patients. Adjusted treatment plans based on patient responses and clinical indicators, ensuring personalized and effective care.
Floor Nurse/Wound Nurse RN
Aperion Care Forest Park
Oct 2019 - Jan 2022 (2 years 3 months)
Administered medications, performed catheterizations, tube feedings, and provided comprehensive wound care, ensuring adherence to physician orders and monitoring for infection. Collaborated with a multidisciplinary treatment team to develop patient-centered care plans, executed IV therapy, and maintained meticulous documentation. Supervised Certified Nursing Assistants (CNAs), managing shift assig
Staff Nurse/Wound Nurse LPN
Transitional Care of Arlington Heights
Apr 2017 - Jan 2022 (4 years 9 months)
Administered medications via multiple routes and monitored intravenous therapy, escalating concerns to the supervising RN. Conducted comprehensive assessments and physical examinations during patient admissions and discharges, reporting critical changes in patient conditions. Managed Certified Nursing Assistants (CNAs) to ensure effective shift operations and seamless communication with healthcare
Home Care Nurse LPN
Northwest Community Hospital
May 2018 - Oct 2020 (2 years 5 months)
Provided skilled nursing care to patients in their residences, ensuring adherence to individual care plans and reporting patient progress. Performed diverse patient care procedures, including wound care, wound vacuums, and colostomy care, utilizing sterile technique. Maintained rigorous compliance with agency protocols and healthcare regulations, contributing to a safe home care environment.
Unit Secretary/Patient Care Technician
Northwest Community Hospital
May 2013 - May 2017 (4 years)
Provided comprehensive clerical support in high-volume medical settings, efficiently managing patient documentation and facilitating inter-departmental communication. Delivered direct patient care and monitored vital signs, ensuring optimal post-operative recovery and cardiac health surveillance.
Education
Degrees, certifications, and relevant coursework
Rasmussen University
Associate of Applied Science, Nursing
Completed an Associate of Applied Science in Nursing, gaining foundational knowledge and practical skills essential for a nursing career. Focused on core nursing principles and patient care.
Northbrook College of Healthcare
Licensed Practical Nurse, Nursing
Obtained a Licensed Practical Nurse certification, focusing on practical nursing skills and patient care. This program prepared for direct patient support under the supervision of registered nurses.
JCM Institute
Certified Nurse's Aide, Nursing
Completed the Certified Nurse's Aide program, acquiring essential skills for assisting patients with daily living activities. This certification provided a strong foundation in basic patient care and support.
Palatine High School
High School Diploma, General Education
Graduated with a High School Diploma, completing general education requirements. Developed foundational academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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