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Kayley Boonstra

@kayleyboonstra1

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Compassionate registered nurse and case manager specializing in chronic care coordination and patient education.

United States

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What I'm looking for

I seek a role where I can coordinate care for complex chronic patients, work in a collaborative multidisciplinary team, and continue developing clinical and case management skills.

I am a dedicated and compassionate nurse with experience in case management, acute medical-surgical care, and patient education. I have managed diverse caseloads and developed individualized care plans to prevent avoidable hospitalizations and improve outcomes.

I am highly proficient with electronic health records, telephonic communication, and multiple computer applications used in fast-paced clinical settings. My background includes hands-on roles as a medical assistant, float assistant, and recent nursing positions where I collaborated with multidisciplinary teams and supported families through end-of-life care.

I am committed to using strong assessment, critical thinking, and communication skills to advocate for patients, coordinate care across teams, and deliver compassionate, evidence-informed interventions that enhance patient safety and engagement.

Experience

Work history, roles, and key accomplishments

Current

Home Health Case Manager

Current

Elara Caring

Jun 2025 - Present (8 months)

Manage a diverse caseload of home health patients, developing individualized care plans and coordinating multidisciplinary teams to prevent avoidable hospitalizations and improve outcomes.

Care Coordination Chronic Disease Management Patient Education EHR

Medical Surgical Registered Nurse

Ascension

Feb 2025 - Jun 2025 (4 months)

Collaborated with staff, patients, and families to develop individualized care plans and provided supportive end-of-life care while addressing patient needs and goals.

Medical Surgical Nursing Patient Advocacy End Of Life Care Collaborative Care EHR Time Management

Registered Medical Assistant

Miami County Health Department

Apr 2023 - Nov 2024 (1 year 7 months)

Coordinated appointment scheduling for vaccines, educated patients on preventive care, and maintained accurate immunization records in the state database to ensure compliance.

Patient Education Scheduling EHR Data Entry Public Health Regulatory Compliance Customer Service

Registered Medical Assistant

Riverside Elizabeth Lakes

Aug 2021 - Jul 2022 (11 months)

Collaborated with multidisciplinary teams to support chronic care management, conducted follow-up calls to monitor recovery, and accommodated patient and provider requests to improve adherence.

Care Coordination EHR Workflow Optimization

Float Medical Assistant

TPMG Multispecialty Group

Mar 2018 - Jul 2021 (3 years 4 months)

Facilitated patient intake, assisted providers with exams and procedures, and executed emergency response procedures to maintain patient safety across specialties.

Patient Intake Vital Signs EHR Emergency Response Communication

Medical Assistant / Front Office Assistant

Indiana Health Center

Jul 2017 - Feb 2018 (7 months)

Managed patient check-in/out, verified insurance and collected co-payments, triaged calls and scheduled appointments while maintaining professional patient interactions.

Front Desk Operations Insurance Verification Scheduling Data Entry Customer Service Check Out

Medical Assistant

Logansport Memorial Hospital

Aug 2015 - Jun 2017 (1 year 10 months)

Communicated with patients and providers, identified and escalated potential emergencies, and provided calm, empathetic support during stressful clinical situations.

Communicates With Patients Vital Signs Clinical Support EHR Patient Safety Empathy

Medical Assistant

American Health Network

Dec 2014 - Jul 2015 (7 months)

Maintained medical supply inventory, assisted with minor surgical procedures and sterilization, and coordinated scheduling and referrals to optimize clinic workflow.

Inventory Management Sterilization Scheduling Referrals EHR Clinical Support