Open to opportunities

Kaylee Martinez

@kayleemartinez1

I’m a customer-focused deli and retail professional with food-safety expertise and Certified Medical Assistant training.

United States

Message

What I'm looking for

I’m looking for a fast-paced role where I can deliver excellent customer service, maintain strict safety and sanitation standards, and use my bilingual communication plus CMA training to support people and operations with care.

I’m currently a Deli Team Member, preparing, slicing, and packaging deli items while prioritizing accuracy, quality, and strong customer service. I also bring hands-on sanitation experience—operating and sanitizing deli equipment and following health and safety regulations to uphold food safety standards.

Alongside my retail and customer-facing work, I’m building toward a healthcare path through my Biology degree with a minor in Mexican American Studies and involvement in Pre-PA club and other campus activities. I’m CPR Certified and trained as a Certified Medical Assistant (CMA), with experience supporting patients and visitors in a hospital volunteer role, including communicating with Spanish-speaking families.

Experience

Work history, roles, and key accomplishments

Current

Hospital Volunteer Assistant

Current

Arlington Memorial Hospital

Jun 2025 - Present (1 year)

Provided administrative and customer support by answering inquiries and supporting appointment scheduling. Assisted patients and visitors with directions, communicated with Spanish-speaking families, and supported gift shop operations.

Patient And Visitor Assistance Appointment Scheduling Gift Shop Transactions Healthcare Customer Service

Current

Deli Team Member

Current

H-E-B

Mar 2024 - Present (2 years 3 months)

Prepared, sliced, and packaged deli meats, cheeses, and specialty items while meeting accuracy and food-quality standards. Provided customer recommendations and maintained sanitized deli operations in line with health regulations.

Deli Food Preparation Slicing And Packaging Customer Service Equipment Operation (Slicers)Order Accuracy Cross Contamination Prevention

Starbucks Barista

Target

Jul 2023 - Sep 2023 (2 months)

Prepared and served Starbucks beverages while following Target brand standards and health/safety procedures. Assisted customers with recommendations and ensured a positive guest experience through strong product knowledge.

Starbucks Beverage Preparation Customer Service Product Recommendations Product Knowledge Dietary Inquiry Support Health and Safety Compliance

Bakery Keyholder & Crafter

Nothing Bundt Cakes

Mar 2022 - Jul 2023 (1 year 4 months)

Managed opening and closing procedures, bank deposits, and team oversight as a keyholder. Froze and crafted decorative cake elements while supporting front-counter operations and customer orders.

Deposits Team Leadership Frosting Cakes Cake Decorating Customer Service Front Counter

Administrative Assistant

Martinez Services

Feb 2017 - Nov 2021 (4 years 9 months)

Provided administrative and customer support, handling inquiries and scheduling appointments to streamline daily operations. Maintained a 100% customer satisfaction rating by delivering prompt, professional, and friendly service.

Administrative Support Appointment Scheduling Customer Service Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

The University of Texas at Arlington

Bachelor of Science, Biology

2022 -

Activities and societies: Recipient of Yolanda and Oscar Scholarship; Pre-PA Club; AMA’s Club

Pursuing a Bachelor of Science in Biology with a minor in Mexican American Studies. Received the Yolanda and Oscar Scholarship and participated in the Pre-PA Club and AMA’s Club.