Open to opportunities

Kayla Perez

@kaylaperez

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Detail-oriented administrative support professional with strong communication skills.

United States

Message

What I'm looking for

I am seeking a role that offers opportunities for growth and values teamwork.

I am an experienced administrative support professional with a strong background in managing office tasks and providing exceptional customer service. Over the past several years, I have honed my skills in various administrative roles, including my recent position at Northwell Health, where I maintained and updated patient records while ensuring confidentiality and accuracy.

My experience at KL Swimming Pools Inc. allowed me to develop my organizational skills, as I prepared and sent out invoices while handling high-volume calls. Additionally, my volunteer work at 360 Medical Center provided me with valuable insights into the medical field, enhancing my ability to work in fast-paced environments. I am highly motivated and detail-oriented, always striving to deliver the best results in every task I undertake.

Experience

Work history, roles, and key accomplishments

Administrative Support Assistant

Northwell Health

Apr 2023 - Aug 2024 (1 year 4 months)

Maintained and updated patient records, ensuring accuracy and confidentiality. Scheduled appointments and managed incoming calls and emails. Provided exceptional customer service to patients and visitors.

Scheduling Customer Service Confidentiality Communication Office Management

Administrative Support

KL Swimming Pools Inc

Mar 2018 - Dec 2023 (5 years 9 months)

Prepared and sent out invoices, demonstrating proficiency in QuickBooks. Handled a high volume of calls professionally and efficiently. Consistently met set deadlines for tasks.

Quickbooks Invoicing Customer Service Data Entry Time Management Administrative Support

Volunteer

360 Medical Center

Aug 2021 - Jan 2022 (5 months)

Monitored and recorded patient vital signs and test results, ensuring strict confidentiality. Gained familiarity with the fast-paced environment of a care clinic. Acquired valuable experience in the medical field.

Confidentiality Vital Signs

Education

Degrees, certifications, and relevant coursework

Nassau Community College

Associate of Science, Business

Currently pursuing an Associate's degree in Business, focusing on core business concepts and practices. Developing skills in management, finance, and marketing.

Glen Cove High School

Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills in communication, critical thinking, and problem-solving.