Kayla De Medeiros
@kaylademedeiros
I am a motivated retail and client-relations manager with strong customer service and small-business operations experience.
What I'm looking for
I am a results-driven manager with hands-on experience leading store operations, training teams, and delivering excellent customer service at Bouclair. I built and maintained a successful cleaning business since 2015, managing client acquisition, scheduling, and quality control.
At Skin Vitality Medical Clinic I handled high-volume patient communications, appointment scheduling, and confidential client education, reinforcing my communication and problem-solving skills. I consistently focus on driving sales through attractive merchandising, adherence to loss-prevention and cash-handling procedures, and coaching staff to meet performance goals. I bring a disciplined, client-focused approach and a track record of improving customer satisfaction and operational efficiency.
Experience
Work history, roles, and key accomplishments
Self Employed Cleaner
MK Property Services
Sep 2015 - Present (10 years)
Operate and manage MK Property Services, delivering tailored residential, commercial, and medical cleaning services while ensuring high sanitation standards. Manage business operations including client acquisition, scheduling, invoicing, and supply management to maintain long-term client relationships.
Education
Degrees, certifications, and relevant coursework
Centennial Collegiate Vocational Institute
High School Diploma, High School
2010 - 2014
Grade: Honour Student
Graduated with honours from Centennial Collegiate Vocational Institute, completing secondary education in June 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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