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Kat TylerKT
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Kat Tyler

@kattyler

TechOps and IT Engineer driving reliable, secure, scalable infrastructure.

United States
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What I'm looking for

I seek a hands-on infrastructure or TechOps role where I can improve reliability, security, documentation, and onboarding efficiency while leading automation and mentorship.

I am a TechOps and IT Engineer with deep experience managing IT operations, SaaS administration, endpoint and server environments, and incident escalation. I have built IT teams and systems from the ground up, managed hundreds of servers and dozens of SaaS products, and driven initiatives that improved uptime, security, and onboarding efficiency.

I emphasize ownership, documentation, and measurable results — implementing NIST 800-171 alignment, automating backups and monitoring with Datadog/Nagios/PagerDuty, and deploying MDM/SSO solutions to halve onboarding time. I pair strong technical skills (Ansible, Kubernetes, Terraform, AWS, Jamf Pro, Okta) with hands-on support experience and a focus on continuous improvement.

Experience

Work history, roles, and key accomplishments

SP

TechOps / DevOps Engineer

SpiderOak

Jan 2023 - Dec 2025 (2 years 11 months)

Remotely managed 170+ Ubuntu servers and infrastructure, maintaining 99% uptime while implementing monitoring, backups, and NIST 800-171 compliance to improve security and reliability.

SP

IT Manager

SpiderOak

May 2019 - Jan 2023 (3 years 8 months)

Built the IT department and implemented MDM/SSO and onboarding/offboarding policies, reducing process time ~50% and supporting IT needs for 40–50+ employees.

Education

Degrees, certifications, and relevant coursework

Emporia State University logoEU

Emporia State University

Master of Library and Information Science, Library and Information Science

Completed a Master of Library and Information Science focused on information organization and management.

Ottawa University logoOU

Ottawa University

Bachelor of Science, English

Earned a Bachelor of Science in English with studies in literature and communication.

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