
Katlin Kaiv
@katlinkaiv
I build accurate, risk-based identity verification and customer service processes in high-trust environments.
What I'm looking for
I helped Veriff establish its initial structured digital identity-verification pipeline and support team, bringing practical Border Guard and Police experience into a growing Estonian technology company.
I made independent, risk-based verification decisions, supported document-validation processes, mitigated fraud risks, and worked closely with founders and developers. I also continued my professional engagement remotely after relocating to Portugal.
At the Police and Border Guard Board, I carried out high-security checks of people, vehicles, and goods. I detected forged visas and a stolen vehicle, completed advanced Level II Vehicle Inspection training, and partnered with customs on inspections that found smuggled goods.
I also bring client-facing sales experience from Telia, where I tailored telecommunications services, managed sales processes, and maintained accurate cash-register closing procedures. I’m ready to apply my calm, detail-focused approach to a role that values accuracy, responsibility, and customer-focused service.
Experience
Work history, roles, and key accomplishments
Hired as the first specialist for Identity Verification within this growing Estonian technology company. Ensured compliance standards, implemented robust processes for document validation, and mitigated fraud risks through independent, risk-based decisions.
Education
Degrees, certifications, and relevant coursework
Estonian Academy of Security Sciences
Border Guard Qualification, Border Guard
2006 - 2007
Completed Border Guard Qualification at the Estonian Academy of Security Sciences.
Tartu Vocational College
Diploma, Tourism Management
2004 - 2006
Studied Tourism Management at Tartu Vocational College.
Räpina Ühisgümnaasium
High School Diploma, General Education
1997 - 2000
Earned a High School Diploma from Räpina Ühisgümnaasium.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Katlin?
You can contact Katlin and 90k+ other talented remote workers on Himalayas.
Message KatlinGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
