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Katlin KaivKK
Open to opportunities

Katlin Kaiv

@katlinkaiv

I build accurate, risk-based identity verification and customer service processes in high-trust environments.

Portugal
Message

What I'm looking for

I'm looking for a role where accuracy, responsibility, and customer-focused service are valued, and where I can apply my verification, problem-solving, and sensitive-information handling experience.

I helped Veriff establish its initial structured digital identity-verification pipeline and support team, bringing practical Border Guard and Police experience into a growing Estonian technology company.

I made independent, risk-based verification decisions, supported document-validation processes, mitigated fraud risks, and worked closely with founders and developers. I also continued my professional engagement remotely after relocating to Portugal.

At the Police and Border Guard Board, I carried out high-security checks of people, vehicles, and goods. I detected forged visas and a stolen vehicle, completed advanced Level II Vehicle Inspection training, and partnered with customs on inspections that found smuggled goods.

I also bring client-facing sales experience from Telia, where I tailored telecommunications services, managed sales processes, and maintained accurate cash-register closing procedures. I’m ready to apply my calm, detail-focused approach to a role that values accuracy, responsibility, and customer-focused service.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Estonian Academy of Security Sciences logoES

Estonian Academy of Security Sciences

Border Guard Qualification, Border Guard

2006 - 2007

Completed Border Guard Qualification at the Estonian Academy of Security Sciences.

TC

Tartu Vocational College

Diploma, Tourism Management

2004 - 2006

Studied Tourism Management at Tartu Vocational College.

RH

Räpina Ühisgümnaasium

High School Diploma, General Education

1997 - 2000

Earned a High School Diploma from Räpina Ühisgümnaasium.

Tech stack

Software and tools used professionally

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