katlego sibeko
@katlegosibeko
I am a hardworking entry-level security and customer service professional.
What I'm looking for
I am a hardworking and passionate entry-level professional with experience in security, customer service, and front-desk administration.
During a Security Officer Learnership I completed structured training in access control, patrolling, incident reporting, PSIRA regulations, and health and safety compliance, gaining hands-on operational experience and discipline.
I have worked in hospitality, reception, and call centres where I developed strong communication, cash handling, CRM use, scheduling, and customer-relations skills. I consistently met performance targets and handled high-volume service environments professionally.
I completed Grade 12 and contributed to an IT server-room project as a picker/packer, which broadened my familiarity with IT components and basic technical support. I am ready to apply my reliability, attention to detail, and collaborative mindset to a new entry-level role.
Experience
Work history, roles, and key accomplishments
Security Officer
Securitas
Jan 2024 - Dec 2024 (11 months)
Completed a Grade B security officer learnership, performing access control, patrols and incident reporting while supporting senior staff and ensuring PSIRA and health & safety compliance.
Receptionist
French Nail Studio
Apr 2016 - Nov 2017 (1 year 7 months)
Managed front-desk operations including greeting visitors, answering phones, scheduling appointments and running errands to ensure smooth daily office flow.
Waitress
Pizaa E Vino
Jan 2022 - Present (3 years 7 months)
Provided friendly table service, managed orders and till operations, and resolved customer complaints to maintain guest satisfaction and efficient service during busy periods.
Waitress
Indaba Hotel
Jan 2018 - Present (7 years 7 months)
Delivered professional table service and supported event and conference setups, upselling specials and maintaining hygiene standards to enhance guest satisfaction.
Education
Degrees, certifications, and relevant coursework
Education Alive
Grade 12, Matric (Grade 12)
2015 -
Activities and societies: Business Studies; Life Orientation; Mathematical Literacy; Geography; English HL; IsiZulu FAL
Completed Grade 12 (Matric) at Education Alive in 2015 with coursework including Business Studies, Mathematical Literacy, Geography, English HL, Life Orientation, and IsiZulu FAL.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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