Katie Tremer
@katietremer
Customer service professional skilled in phone support and reliable frontline service.
What I'm looking for
I’m a customer service professional who helps direct calls to the community and supports smooth communication from start to finish. In my customer-facing roles, I focus on being dependable, flexible, and calm when handling questions.
I’ve built strong frontline experience as a customer service representative and in restaurant work, including cashiering and crew support. I’m comfortable with client interaction via phone calls, cash handling, and keeping service moving efficiently.
I also bring practical kitchen and service skills, including food preparation and food safety. From cooking and food production to cleaning and maintaining reliable team work, I bring a hands-on mindset and a commitment to quality.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Alg Senior
Sep 2021 - Mar 2022 (6 months)
Helped direct calls to the community as a customer service representative at ALG Senior.
Crew Member
Bojangles' Restaurants, Inc
Sep 2016 - Aug 2021 (4 years 11 months)
Worked as a crew member (cashier) at Bojangles' Restaurants, Inc, providing customer service and handling cash transactions.
Education
Degrees, certifications, and relevant coursework
West Caldwell High School
High school diploma, High School
2012 - 2016
Earned a high school diploma from West Caldwell High School in Lenoir, NC from 2012 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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