Katie Oakes

Provide personal and clinical support to residents, manage medication administration and maintain accurate care plans to ensure compliance and continuity of care.

Delivered front-of-house support and client coordination while performing reception and administrative duties to streamline clinic operations and client communications.

Supported children with complex needs including epilepsy and diabetes, implementing safe educational activities and individualized care routines.

Managed care planning, risk assessments, family meetings, scheduling and provided on-call support to ensure coordinated delivery of domiciliary services.

Led a care team for 14 residents with complex mental health needs, overseeing medication administration, audits and supporting inspection readiness.

Provided in-home support to clients with disabilities, delivering personal care, supporting independence and maintaining accurate client records.

Supported individuals with disabilities through personal care, activity facilitation and implementation of individual support plans.

Assisted clinical staff with patient preparation, administrative tasks and training support to improve clinic workflow and patient experience.

RQF Level 3 Diploma in Adult Care (Ofqual regulated), equivalent to GCSE A–C level.

VTCT Level 3 Diploma in Anatomy, Physiology & Pathology (Ofqual regulated), equivalent to GCSE A–C level.

VTCT Level 3 in Swedish Massage (Ofqual regulated).

Office Administration qualification (2010–2012), equivalent to GCSE-level business and IT studies.