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Rebekah Vigus-brown

@rebekahvigus-brown

Highly motivated customer service professional with a proven record of reliability.

Isle of Man
Message

What I'm looking for

I’m looking for a customer-focused role in a fast-paced environment where I can take responsibility, use my reliability and problem-solving skills, and keep improving—supporting customers and my team with clear communication and proactive service.

I’m a highly motivated and hard-working customer service professional with a strong record of reliability and dedication, built across retail roles over 5 years. I excel in fast-paced environments, delivering attentive support and clear communication while staying proactive about what customers need next.

I’ve supported customers through product recommendations, enquiries, payments, and day-to-day shop operations—whether I’m processing tills accurately, assisting with opening and closing, or preparing items for sale. In store settings, I’ve consistently maintained cleanliness and presentation standards and helped keep service running smoothly as part of a team.

When needed, I step up—handling responsibilities like department training, stock and warehouse organisation, dotcom picking, and managing DotCom orders. I’m also quick to learn, enthusiastic about new challenges, and committed to creating positive experiences for customers and supporting my team members to deliver great outcomes.

Experience

Work history, roles, and key accomplishments

SE

Sales Assistant

Soaral - Port Erin

May 2026 - Jun 2026 (1 month)

Provided friendly, knowledgeable customer service in a retail environment, including product recommendations, accurate till/payment processing, and maintaining stock levels and displays. Supported opening/closing procedures, cleanliness standards, and day-to-day store operations as part of a small team.

TE

Customer Service Assistant

Tesco - Port Erin

Mar 2024 - Apr 2026 (2 years 1 month)

Provided customer support across multiple store areas, supporting tills, self-checkout, and customer service bays while assisting with stock replenishment and dotcom picking. Handled customer changes to deliveries (cancel/refund/rearrange), accepted deliveries, maintained accurate product placement and reductions, and supported warehouse stock control and team management when needed.

Education

Degrees, certifications, and relevant coursework

GU

GCSE or equivalent (unspecified)

General Certificate of Secondary Education (GCSE), GCSE (General Studies)

Completed GCSE-level study across English, mathematics, biology, geography, and English literature.

Tech stack

Software and tools used professionally

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