At Diversified, I process high-volume electronic invoices through more than 80 customer portals, including SAP Ariba, Coupa, Taulia, Oracle Procurement Cloud, Textura, Ivalua, GEP SMART, and JAGGAER.
I review invoice details, purchase orders, tax applications, and supporting documents against client requirements. When invoices are rejected or exceptions arise, I investigate the causes through customer portals and Microsoft D365 and work with Finance, Accounts Receivable, Operations, and Project Managers on resolutions.
Previously, at Global Industrial a Systemax Company, I handled electronic invoicing across more than 150 customer portals and prepared weekly Accounts Receivable aging reports. I also created portal procedures and reference guides and trained a five-person Portal Team.
Earlier, at Metro Distributors Inc. and Gwinnett County Water, I worked on invoice verification, account reconciliation, and billing issue resolution. At Gwinnett County Water, I developed an SOP for Commercial Cooling Tower Billing.

