Kathryn Moorhead
@kathrynmoorhead
Detail-oriented professional with 6+ years in data entry and support.
What I'm looking for
I am a detail-oriented and reliable professional with over 6 years of experience in high-volume data entry, administrative operations, and SaaS client support. My expertise lies in maintaining data accuracy across multiple platforms, conducting quality audits, and creating efficient record-keeping systems. I have a proven ability to work independently, meet strict deadlines, and manage shift-based responsibilities, which has been essential in my remote work environments.
In my recent role as a Payroll Success Manager at Belfry Software, I manage payroll and tax data for over 100 B2B SaaS clients, ensuring accuracy and compliance through rigorous audits and real-time documentation. My previous experiences at Gusto Inc. and ADP have honed my skills in processing complex tax data, conducting quality checks, and mentoring new hires. I take pride in my meticulous attention to detail and my ability to streamline operations, which has led to improved workflows and enhanced client satisfaction.
Experience
Work history, roles, and key accomplishments
Payroll Success Manager
Belfry Software
Oct 2023 - Present (2 years 1 month)
Entered, maintained, and verified payroll and tax data for over 100 B2B SaaS clients using internal systems and Excel-based audits. Performed routine data audits and generated client-facing reports to ensure accuracy and compliance.
Tax Operations Specialist
Gusto Inc
Sep 2022 - Sep 2023 (1 year)
Processed complex tax data entries and reconciliations across multiple state and federal portals. Created summaries and operational reports used to resolve client issues and enhance service delivery.
Tax Resolution Coordinator & Specialist
Gusto Inc
Jan 2022 - Sep 2022 (8 months)
Verified and corrected data submitted by peers to ensure accuracy before agency submission. Researched client and agency platforms to enter and update critical tax resolution information.
Service Specialist & Implementation Coordinator
ADP
Sep 2018 - Jul 2021 (2 years 10 months)
Entered, reviewed, and maintained payroll/tax data for over 30 at-risk clients across legacy and NextGen platforms. Audited tax filings and setup records, identifying and correcting data issues across systems.
Education
Degrees, certifications, and relevant coursework
Sprayberry High School
High School Diploma, General Studies
Graduated from Sprayberry High School in 2010.
Chattahoochee Technical College
Certificate, Cosmetology
Completed coursework in Cosmetology at Chattahoochee Technical College.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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