JRJayda Redd
@jaydaredd
Detail-oriented professional seeking remote Bookkeeping or Payroll Specialist role.
United StatesWhat I'm looking for
I am a highly motivated and detail-oriented professional with foundational training in bookkeeping, payroll knowledge, and accounting principles. My experience includes working as a Remote Search Quality Rater at Telus International, where I evaluated search engine results to ensure relevance and quality. I maintained a high level of accuracy while adhering to strict guidelines and deadlines, which has honed my attention to detail.
In my role as a Payroll Customer Service Representative at Gusto, I delivered exceptional support for payroll software users, assisting with onboarding and resolving payroll-related concerns. This position provided me with hands-on experience in payroll systems and data handling procedures. I am now seeking a remote Bookkeeping or Payroll Specialist position where I can apply my skills in financial data entry and recordkeeping to support accurate and efficient financial operations.
Experience
Work history, roles, and key accomplishments
Remote Search Quality Rater
Telus International
Mar 2022 - Mar 2025 (3 years)
Evaluated search engine results to ensure relevance and quality of content. Analyzed various web pages to provide feedback to improve search algorithms. Maintained a high level of accuracy while adhering to strict guidelines and deadlines.
Payroll Customer Service Rep.
Gusto
Jul 2022 - Nov 2023 (1 year 4 months)
Delivered customer support for payroll software users, assisting with onboarding, pay runs, and general system navigation. Provided clear, empathetic guidance to resolve payroll-related concerns efficiently and accurately. Gained hands-on experience with payroll systems and data handling procedures.
Admin. Assistant
M&T Bank
Jun 2017 - Aug 2017 (2 months)
Supported administrative and clerical functions, including data entry, document filing, and customer service tasks. Maintained attention to detail in financial documentation and improved organizational workflow.
Education
Degrees, certifications, and relevant coursework
TUThe Open University
Certificate, Bookkeeping and Accounting
Completed an introductory course in bookkeeping and accounting, gaining foundational knowledge in financial principles and practices.
Paul Laurence Dunbar High School
High School Diploma, General Studies
Graduated from Paul Laurence Dunbar High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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