Kathlyn Palubon
@kathlynpalubon
Experienced Salesforce CRM consultant and administrator driving automation, integrations, and data quality.
What I'm looking for
I am a CRM Consultant and Salesforce Administrator with 8+ years delivering scalable CRM solutions, automation, integrations, and stakeholder-facing solution delivery. I focus on improving operational efficiency, reporting accuracy, and user adoption through thoughtful configuration and Flow-driven automation.
Throughout my career I have supported enterprise and client-facing environments, partnering with executives and cross-functional teams to gather requirements, design solutions, and migrate legacy automations to maintainable architectures. I have led data quality, permissioning, CPQ, and deployment efforts while supporting HubSpot synchronization and other integrations.
I hold multiple Salesforce certifications and a background in computer science, and I am open to international opportunities and relocation to continue driving CRM optimization and measurable business outcomes.
Experience
Work history, roles, and key accomplishments
Salesforce Analyst
GC Services International, LLC
Jul 2024 - Present (1 year 8 months)
Support leadership and operations through Salesforce reporting, dashboard visibility, data quality management, and workflow improvements; optimized lead flow and HubSpot-Salesforce synchronization and migrated legacy automations to Flow to improve maintainability.
Salesforce Administrator & Consultant
Ground Labs Pte Ltd.
Jan 2024 - Jan 2025 (1 year)
Delivered Salesforce solutions across Sales Cloud and Service Cloud including CPQ, configuring products, pricebooks, approvals, flows, and validation rules to support business operations.
Salesforce & Applications Administrator
Elevate Education
Jan 2024 - Jan 2025 (1 year)
Managed integrations and user access improvements across Salesforce and connected applications, strengthening permission structures and operational support across multiple platforms.
Senior Salesforce Administrator
Emapta Phils., Inc.
Dec 2020 - Jan 2024 (3 years 1 month)
Delivered Salesforce administration and solution implementations across client-facing environments, partnering with executives to gather requirements and leading automation and data quality improvements for scalable CRM operations.
Salesforce Administrator
Lovehoney Group
Jan 2021 - Jan 2022 (1 year)
Designed Slack-to-Case automation, supported Centro Forms and FormAssembly integrations, led Einstein Activity Capture migration, and delivered structured CRM workstreams via Jira.
Provided high-volume Salesforce support across configuration, automation, data, and reporting for enterprise users and collaborated with admins, analysts, developers, and architects to resolve complex CRM issues.
Education
Degrees, certifications, and relevant coursework
Adamson University
Bachelor of Science, Computer Science
Bachelor of Science in Computer Science from Adamson University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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