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Katherine Klammer

@katherineklammer

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Automotive Technician at Ira Toyota of Orleans using Toyota TIS for diagnostics, maintenance, and repairs.

United States

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What I'm looking for

I do my best work in environments that value organization and effective communication. I love helping processes run smoothly.

At Ira Toyota of Orleans, I diagnose, maintain, and repair Toyota vehicles using manufacturer-specific procedures, Toyota’s Technical Information System (TIS), and diagnostic equipment. I work across mechanical and electrical systems and communicate findings with service advisors and team members.

As an Automotive Instructor at Universal Technical Institute, I taught hands-on repair and maintenance skills alongside automotive theory. Earlier, I provided on-site forklift service at Crown Lift Trucks and supported service operations at Plano Preowned Auto Group through scheduling, inventory management, and customer support.

Experience

Work history, roles, and key accomplishments

Current

Automotive Technician

Current

Ira Toyota of Orleans

Dec 2025 - Present (11 months)

Diagnose, maintain, and repair Toyota vehicles using manufacturer-specific tools and procedures. Perform routine maintenance, inspections, and advanced diagnostics on mechanical and electrical systems.

Automotive Maintenance Diagnostics TIS Electrical Systems Preventive Maintenance Customer Service

Automotive Instructor

Universal Technical Institute

Mar 2024 - Oct 2025 (1 year 7 months)

Teach students hands-on skills and theoretical knowledge in automotive repair and maintenance. Create a structured learning environment covering diagnostics, engine performance, electrical systems, and preventive maintenance.

Teaching Automotive Diagnostics Engine Performance Electrical Systems Preventive Maintenance

Field Service Technician

Crown Lift Trucks

Apr 2022 - May 2023 (1 year 1 month)

Provided on-site diagnostics, maintenance, and repairs on forklifts, ensuring minimal downtime for customers. Balanced technical knowledge with strong customer relationship-building skills.

Diagnostics Maintenance Repair customer relationship building Documentation

Service Advisor/Operations Manager

Plano Preowned Auto Group

Jul 2020 - Nov 2021 (1 year 4 months)

Served as liaison between customers and service team, communicating recommended repairs and maintenance. Oversaw daily operations of multiple service centers, ensuring efficiency through scheduling, inventory management, and customer support.

Customer Service Communication Skills Scheduling Inventory Management System Parts Ordering Vendor Relations

Maintenance Technician

Firestone Complete Auto Care

May 2019 - Mar 2020 (10 months)

Performed essential vehicle services such as oil changes, tire rotations, brake system repairs, and alignments. Demonstrated strong mechanical aptitude and eagerness to learn new technologies.

Oil Changes Tire Rotation Brake Systems Alignment Mechanical Ability