Open to opportunities

Katherine Daley

@katherinedaley

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Dedicated research analyst with a strong background in science.

Jamaica

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What I'm looking for

I am seeking a role that allows me to leverage my research skills in a dynamic environment, with opportunities for growth and collaboration.

I am a passionate professional with a Master's degree in Biomedical Science from the University of Central Florida and a Bachelor's degree in Animal Biology from The University of the West Indies. My journey in the field of science and research has equipped me with a robust skill set, allowing me to contribute effectively to various projects and initiatives.

Throughout my career, I have gained valuable experience as a Student Research Assistant at the University of Central Florida, where I conducted scientific research and tissue testing. My role as a Research Analyst at Tushiya Business Development Company further honed my analytical skills, enabling me to construct comprehensive research papers and perform market trend analyses. Additionally, my experience as an Operations Manager and Marketing Strategist at Bickle Bucket Catering and Bucket Meals has allowed me to develop strong leadership and marketing skills, managing daily operations and enhancing brand visibility.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Itel BPO Solutions

Sep 2020 - Present (4 years 10 months)

Managed customer inquiries via phone, provided comprehensive assistance, and analyzed service requirements. Responded to queries from customers and internal staff, performed data entry, and filed documents.

Customer Service Sales Data Entry Online Ordering Credit Checks CSG Software

Current

Operations Manager, Marketing Strategist

Current

Bucket Meals

Aug 2020 - Present (4 years 11 months)

Managed daily business operations and implemented marketing strategies to promote the brand. Handled accounting duties, managed social media accounts, and facilitated product distribution into new markets.

Operations Management Marketing Strategy Accounting Social Media Management Distribution Customer Service

Current

Operations Manager, Marketing Strategist

Current

Bickle Bucket Catering

Aug 2014 - Present (10 years 11 months)

Managed daily business operations, scheduled catering services, and executed marketing strategies for the brand. Handled basic accounting duties, managed customer communications, and oversaw social media accounts.

Operations Management Marketing Strategy Accounting Social Media Management Customer Service Content Creation

Research Analyst

Tushiya Business Development Company

Dec 2018 - Present (6 years 7 months)

Conducted extensive data research and authored research papers on diverse topics including business development, science/medicine, and current affairs. Performed SWOT analysis for companies and researched market trends.

Research SWOT)Market Trends Transcription Business Development

Student Research Assistant

University of Central Florida: Microbiology Lab

Jan 2016 - Present (9 years 6 months)

Conducted various scientific research and performed tissue testing. Additionally, contributed to teaching activities within the lab setting.

Research Teaching Data Analysis

Education

Degrees, certifications, and relevant coursework

University of Central Florida

Master’s in Biomedical Science, Biomedical Science

Completed a Master's degree focusing on Biomedical Science. Gained advanced knowledge and research skills in the field.

The University of the West Indies

Bsc. in Animal Biology, minor in Mathematics, Animal Biology

Obtained a Bachelor of Science degree in Animal Biology with a minor in Mathematics. Developed a strong foundation in biological sciences and quantitative analysis.