Katarzyna Stanczyk

Manage group relocations by identifying alternative hotels, creating contracts, and ensuring smooth procedures are followed. Negotiate and secure favorable agreements with hotels, collaborating closely with contract managers for seamless execution.

Ensure efficient documentation, record-keeping, and communication to facilitate smooth internal processes. Cultivate a deep understanding of the cultural nuances and preferences within the Asian market.

Oversee day-to-day operations of TUI UK Musement in France, ensuring compliance with local regulations. Conduct regular market analysis to stay informed about industry trends and customer preferences.

Proactively build and nurture positive client relationships through regular communication. Address and resolve client inquiries and concerns with a customer-centric approach.

Efficiently manage reservations for accuracy and timeliness, optimizing room occupancy and revenue. Provide exceptional customer service, addressing inquiries and ensuring overall guest satisfaction.

Strategically plan and coordinate logistics, accommodations, and activities for seamless execution. Build and maintain relationships with local stakeholders, vendors, and service providers.

Manage international air transport documentation accurately and efficiently. Act as the primary point of contact for IATA-related inquiries.

Ensure high customer satisfaction through excellent service and effective issue resolution. Coordinate transportation, accommodations, and activities to optimize the tour experience.

Provide comprehensive passenger assistance, covering check-in, boarding, and issue resolution. Collaborate with airport and airline staff for seamless operational coordination.

Enhance tourist experience with strategic recommendations for attractions and activities. Provide personalized assistance and information, ensuring a positive and memorable travel experience.

Pursued a Post-Graduate degree in Pedagogy with a specialization in Tourism Teacher, enhancing skills in educational methodologies and tourism education.

Completed a European Masters Degree in Tourism and Recreation, focusing on the principles of tourism management, sustainable practices, and recreational planning.

Completed a Post Graduate degree in Human Resource Management, focusing on HR practices, employee relations, and organizational behavior.