Karthik Maknur
@karthikmaknur
Customer-experience and vendor management professional driving sales and quality.
IndiaWhat I'm looking for
I am a customer-experience and vendor management professional with hands-on experience across B2B and B2C environments, quality assurance, and marketing for retail clients.
At Karthikeya Traders I led marketing and sales initiatives for 200+ bakeries, developing campaigns, analyzing market trends, and negotiating vendor terms to drive customer satisfaction and sales growth.
Previously, I managed vendor relationships and purchasing plans for consumer electronics at Appario Retail, overseeing budgets, vendor performance, and onboarding suppliers to online platforms to expand product availability.
My background includes high-volume customer support at Frontizo/Amazon processes where I served as a subject matter expert, mentored new hires, reduced negative feedback, and consistently met performance targets.
Experience
Work history, roles, and key accomplishments
Marketing and Sales Manager
Karthikeya Traders
Oct 2020 - Aug 2023 (2 years 10 months)
Developed and implemented strategies that increased customer satisfaction and sales for 200+ bakeries, led marketing campaigns and pricing decisions, and negotiated vendor terms to support promotional activities.
ALVendor Manager
Appario Retail Private Limited
Aug 2019 - May 2020 (9 months)
Planned and executed annual purchasing and contracts for brands, managed vendor performance and budgets to maximize profitability, and sourced consumer electronics vendors for the Amazon.in platform.
Customer Service Associate
Frontizo Business Services Private Limited
Aug 2017 - Jul 2019 (1 year 11 months)
Provided customer support for 300+ customers weekly, met performance targets consistently, served as SME and point of contact for new hires, and implemented training to reduce negative feedback.
Education
Degrees, certifications, and relevant coursework
SUSchool of Engineering and Technology - Jain University
Mechanical Engineering
2016 -
Studied Mechanical Engineering at the School of Engineering and Technology, Jain University beginning in August 2016.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring Karthik?
You can contact Karthik and 90k+ other talented remote workers on Himalayas.
Message KarthikFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
