Karthik Kumar

As a Credit Operations Team Lead with over five years of experience, I have honed my skills in operational service delivery within the financial services industry. My expertise lies in risk management, quality control, and compliance, where I have successfully led teams to optimize processes and ensure regulatory adherence. I pride myself on my ability to enhance operational efficiency and customer satisfaction through effective team leadership and strategic decision-making.

In my current role at North East Small Finance Bank, I lead a team of 20 analysts, overseeing credit underwriting operations while ensuring compliance with regulatory standards. I have spearheaded initiatives such as the establishment of a CDD team for video verification, significantly improving our adherence to AML regulations. My previous roles have equipped me with a strong foundation in credit risk assessment and fraud prevention, allowing me to contribute effectively to organizational goals.