Karolina McInturf
@karolinamcinturf
Results-driven billing specialist with strong process improvement and client-account expertise.
United StatesWhat I'm looking for
I am a motivated billing specialist with experience generating accurate invoices, maintaining client accounts in SAP, and supporting month-end and year-end financial close processes. I have demonstrated reliability, strong communication, and an ability to learn quickly while working remotely and onsite.
My background includes roles in billing and hospitality where I coordinated reservations, supervised teams, managed events, and supported marketing activities — responsibilities that sharpened my customer-service, negotiation, and leadership skills.
I hold a Master’s degree in Business Administration and a Bachelor’s degree in English in Tourism, and I seek to contribute my attention to detail and process-improvement mindset to a growth-oriented organization.
Experience
Work history, roles, and key accomplishments
Billing Specialist
Vialto Partners
Jan 2021 - Dec 2023 (2 years 11 months)
Generated and distributed accurate invoices, maintained client billing records in SAP, and verified contract terms and pricing to reduce billing errors and support month-end closings.
Senior Manager
Resort Polanka
May 2020 - Sep 2022 (2 years 4 months)
Managed reservations and guest services, coordinated outdoor events, supervised marketing activities and subordinate staff to improve service quality and operational efficiency.
Intern
Hilton Warsaw City Hotel
Dec 2018 - Jan 2019 (1 month)
Completed hospitality internship learning hotel standards, promotional materials, and employment structures to support front-desk and marketing operations.
Education
Degrees, certifications, and relevant coursework
Opole University of Technology
Bachelor's degree, English in Tourism
2018 - 2021
Activities and societies: Resort “Polanka” in Garbatka-Letnisko internship; hospitality and reservations responsibilities
Completed a Bachelor's degree program in English in Tourism with coursework and practical experience related to hospitality and tourism services.
University of Alicante
Management
Activities and societies: Erasmus+
Completed studies in Management and Erasmus+ related coursework.
Opole University
Master's degree, Business Administration
Completed a Master's degree in Business Administration.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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