Open to opportunities

karioli jimenez

@kariolijimenez

Message

Healthcare support and customer service professional seeking remote work with a U.S.-based company.

United States

Message

What I'm looking for

I'm seeking a remote position with a U.S.-based company.

In my HHA / Home Health Aide work, I provide care and assistance with daily living activities. I communicate with clients, families, and healthcare professionals, and follow care instructions and workplace procedures.

As a Receptionist at a driving school, I welcomed students, managed incoming phone calls, and assisted with appointments and customer inquiries. I maintained records and provided customer service in English and Spanish.

I've also supported student safety as a Matron / School Bus Assistant and helped participants navigate resources as a Peer Mentor and Orientation Helper. My experience includes front-desk support, scheduling, data entry, and Microsoft Word, Excel, and Outlook.

Experience

Work history, roles, and key accomplishments

HHA / Home Health Aide

Home Health Aide

Provided care and assistance with daily living activities, communicated with clients, families, and healthcare professionals, and maintained a clean, safe, and comfortable environment.

Patient Care Communication Skills Empathy Professionalism

Orientation Helper

Assisted new participants during orientation, provided information about program procedures, answered questions, and supported staff with registration and organization.

Customer Service Communication Skills Organization Registration Support Professionalism

Matron / School Bus Assistant

School Bus Assistant

Ensured student safety during transportation, assisted with boarding and arrival procedures, monitored behavior, and communicated with students, parents, and school staff.

Student Safety Communication Skills Safety Awareness Reliability Patience

Receptionist

Driving School

Welcomed students, managed phone calls, assisted with appointments and scheduling, maintained records, and provided excellent customer service in English and Spanish.

Customer Service Front Desk Operations Phone Communication Appointment Scheduling Administrative Support Data Entry Microsoft Word Excel Outlook Bilingual English Spanish

Peer Mentor

Supported and encouraged individuals through guidance and mentorship, assisted participants in navigating program resources, and built positive relationships through active listening and communication.

Mentorship Active Listening Communication Skills Relationship Building Professionalism

Restaurant Server

Restaurant

Provided friendly and professional customer service in a fast-paced environment, assisted with menu selections and orders, and collaborated with team members for efficient service.

Customer Service Communication Skills Teamwork Attention To Detail Time Management