Open to opportunities

Karen Zingano

@karenzingano

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I have extensive experience working remotely in various roles

United Kingdom

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What I'm looking for

I'm looking for a role that allows me to diversify my career and try out different types of work. I've always worked remotely and now I’m keen to explore new challenges, learn fresh skills, and grow in different areas. I’m open-minded, adaptable, and ready to step outside my comfort zone to see where my career can go.

I have built a strong remote career over the past few years, working for international roles as a Virtual Assistant, Content Moderator, Customer Support Administrator, and Data Management Assistant. These experiences have helped me develop strong organisational, communication, and problem-solving skills, as well as a deep understanding of remote work dynamics and digital tools.

As a Virtual Assistant, I’ve supported executives and teams with calendar management, email correspondence, travel planning, and task coordination. In content moderation, I ensured platform safety and community standards by reviewing and filtering user-generated content across different industries. My role as a Customer Support Admin involved managing customer inquiries via email and chat, resolving issues efficiently while maintaining a high level of customer satisfaction. Additionally, I’ve worked extensively with data entry, analysis, and management tools, ensuring accuracy and consistency across large sets of information.

Experience

Work history, roles, and key accomplishments

Data Management Assistant

J.P. Morgan

Sep 2022 - Dec 2024 (2 years 3 months)

As a Data Management Assistant at J.P. Morgan, I entered and updated customer transaction details, making sure everything was correct and organised. I helped with data analysis and reports to improve customer service, while also keeping information safe and secure. I worked from home and stayed in touch with the team to make sure all the financial details were clear and easy to understand.

Data Entry Data Analysis Financial Reporting Remote Collaboration Data Security Customer Service Microsoft Excel Database Management Data organization

Virtual Assistant

MyoutDesk

Aug 2021 - Jul 2022 (11 months)

As a Virtual Assistant, I handled office tasks like booking appointments, keeping track of finances, and organising data in an efficient way. I created presentations, managed social media accounts, and supported customers through live chat and email. The role involved juggling different tasks at once and communicating clearly with a variety of clients across different industries and time zones.

Scheduling Bookkeeping Customer Service Social Media Management Presentation Creation Research Data Entry Communication Skills Multitasking Data organization

Chat Moderator

Yelp

Sep 2019 - Sep 2021 (2 years)

As an Online Moderator at Yelp, I helped keep conversations friendly and made sure everyone followed the rules. I checked reviews, removed any hurtful comments, and helped create fun and interesting content for the community. I also looked at data to find ways to make the experience better for customers.