Karenn User

Developed and executed content strategies that increased brand visibility by 30%, contributing to a 25% boost in follower engagement across social media platforms. Managed a thriving community, improving user interaction by 20% through responsive engagement and community-building efforts.

Delivered high-quality service, resolving complex client inquiries and increasing customer satisfaction by 20%. Built and maintained client relationships, which helped improve client retention by 15%.

Conducted outbound calls to clients, improving customer satisfaction by 15% through timely and empathetic support. Maintained accurate call logs and follow-up schedules, contributing to a 10% client retention improvement.

Managed inbound calls and in-person inquiries, resolving product-related issues and improving customer satisfaction by 25%. Processed orders and returns with 95% accuracy, ensuring seamless transactions.

Assisted in preparing lesson materials and created an engaging environment that increased student participation by 10%. Worked with students one-on-one to reinforce physical education concepts.

Supported the creative director with appointment scheduling, client communications, and event logistics. Created social media content that increased brand visibility by 15%.

Studied Administration & Policy and Health Education, focusing on the intersection of health policies and administrative practices to improve community health outcomes.