Karen Mitchell

Prepared and distributed sandwiches and other hurricane relief provisions, including seasonings and amenity supplies for cooking and distribution.

Built and published interactive Tableau dashboards and reports on Tableau Server, including calculated fields, sets, parameters, and drill-down capabilities. Implemented data blending, geo coding/hierarchies, and other advanced visualizations to support business reporting needs.

Supervised food and beverage operations to maximize guest interaction and ensure guest satisfaction through quality checks and compliant service practices. Organized shift schedules, trained staff, controlled operational costs, and produced daily-to-monthly reports while ensuring sanitation and safety compliance.

Managed daily room and area inspections to ensure cleanliness standards and timely guest service delivery, including updates to room status electronically and manually. Coordinated communications with relevant departments, prepared VIP and site inspection rooms, and documented maintenance and housekeeping logs.

Provided virtual administrative support to senior leadership, coordinating calendars, webinars, and international travel while managing email and telephone communications. Processed accounts payable and expense reporting, maintained inventory for international offices, and supported reporting and organizational deliverables including PowerPoint presentations.

Organized and maintained the office, provided telephone answering and message handling, and performed typing and photocopying support for daily operations. Supported office coordination by monitoring office and field activities and maintaining office organization and documentation workflows.

Supervised laundry and uniform operations, including scheduling work sequences for efficient service and inspecting items for proper cleaning methods and conformance to standards. Resolved customer complaints related to cleanliness or bundle shortages and monitored equipment for malfunctions.

Completed a Diploma in Secretarial Studies at Jamaica Institute of Business Career from 1990 to 1991.

Activities and societies: SSC subjects: English, General Life Skills, Typing, General Science, General Social Studies, General Mathematics, General Office Procedures.

Completed studies at Brown's Town High and earned a School Leaving Certificate with Secondary School Certificate (SSC) proficiency across the listed subjects.