Open to opportunities

Karena Jordan

@karenajordan

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Certified Clinical Medical Assistant skilled in patient care, EHR accuracy, outreach.

Zimbabwe

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What I'm looking for

I’m looking for a clinic where I can provide skilled clinical and front-desk support, document accurately in electronic health records, track gaps in care and follow-ups, and contribute to STARS & HEDIS quality measures within a supportive team.

I’m a CCMA-Certified Clinical Medical Assistant with BLS/First Aid Certified credentials, bringing both clinical and administrative support to every shift. I’ve worked across primary care, oncology, and hospital settings, and I’m known for accurate documentation and patient-focused care.

At Optum Primary Care (February 2023–Present), I provide vitals, immunizations, venipuncture, and patient intake. I also handle front desk responsibilities like scheduling, patient check-in/out, and medical record management, while entering data into electronic health records with a high level of accuracy.

Earlier, I supported Florida Cancer Specialists (August 2022–January 2023) as a contract Medical Assistant—assisting with chart prep, depression and pain screenings, vitals, injections, and phlebotomy. I also prepared and stocked exam/treatment rooms and assisted with procedures, helping teams run smoothly and on time.

My experience includes Lead Medical Assistant and Receptionist work at More T Clinics (November 2019–June 2022), where I handled scheduling, prescription refills, phone triage, admission health history/intake forms, and scanning/faxing/filing. I also trained as a Medical Assistant/CTA II/ Scribe at Advent Health Hospital (August 2019–November 2019) and completed an externship with 180 hours—recording patient medical history and vital statistics in medical records.

Experience

Work history, roles, and key accomplishments

Current

Medical Assistant

Current

Optum Primary Care

Feb 2023 - Present (3 years 2 months)

Provided clinical and administrative support, including vitals, immunizations, venipuncture, and patient intake. Managed front-desk scheduling and electronic health record documentation, and supported STARS & HEDIS quality initiatives by tracking gaps in care and coordinating follow-ups.

Vital Signs Immunizations Venipuncture Patient Intake HIPAA compliance STARS HEDIS Patient Outreach

Contract Medical Assistant

Florida Cancer Specialists

Aug 2022 - Jan 2023 (5 months)

Supported clinic operations by preparing charts, performing depression and pain screenings, taking vitals, and administering injections and phlebotomy. Prepared and stocked exam rooms, escorted patients to exam areas, and assisted with procedures.

Chart Preparation Pain Screening Phlebotomy

Lead Medical Assistant

More T Clinics

Nov 2019 - Jun 2022 (2 years 7 months)

Led medical assistant and reception duties, performing phlebotomy, injections, and vitals while handling scheduling and phone triage. Managed admission health history intake forms, scanning/faxing/filing, prescription refills, payment collection, and assisted the provider with procedures and exam-room preparation.

Phlebotomy Scheduling Triage Prescription Refills

Medical Assistant & Scribe

AdventHealth Hospital

Aug 2019 - Nov 2019 (3 months)

Provided medical assistant and CTA/ scribe support by taking vital signs, assisting with ADLs, and completing admission health history documentation. Recorded nursing assessments and intake/output care, supported hourly rounds, and assisted with codes as needed.

Vital Signs Scribing Nursing Documentation Intake And Output Charting Patient Support

Medical Assistant Extern

Dr. Rajesh Patel

Apr 2019 - May 2019 (1 month)

Completed a 180-hour medical assistant externship by recording patients' medical histories and vital statistics and entering test results into medical records. Prepared treatment rooms, interviewed patients, documented drug refills, and guided patients to examination rooms.

Vital Signs Recording Treatment Room Preparation Drug Refill Documentation Clinical Documentation