Kana Kondo

・Customer service over the phone.
・Resolving password reset and IT-related questions.

・Teaching Japanese and mathematics, which are part of Japan's compulsory education, to Japanese students.
・Adjust the pace to suit each student's level of understanding and ensure smooth lesson progression.
・Maintain smooth communication with students' guardians and take responsible care of students.

Exchange with work experience in the United States.
• Demonstrate customer service skills by assisting hotel guests with various inquiries and needs on a daily basis.
• Manage public areas of the hotel, ensuring cleanliness and presentation meet the highest standards.
• Work effectively under pressure, ensuring tasks were completed efficiently.
• Collaborate with a multicultural team to deliver se

• Responsible for customer rooms and VIP rooms, serving guests' needs and requests.
• Demonstrate customer service skills by assisting hotel guests with various inquiries and needs on a daily basis.
• As it was one of Japan's premier luxury hotels, it demanded professional hospitality befitting its status.
• Communicate in both English and Japanese, catering to a diverse clientele from around the

Pursuing a Master of Business Administration with a focus on Data Analytics.

・I studied abroad as an ISEP exchange student for one semester in 2022. Studied at the University of Southern Indiana, Computer Science major.
・My major was English Communication, although I studied a wide range of subjects, including international relations, business, programming, and graphic design.