Open to opportunities

Kamran Axmedov

@kamranaxmedov

Message

Operations manager driving process improvement and cross-functional execution for high-volume delivery centers.

Azerbaijan

Message

What I'm looking for

I’m looking for a role where I can lead process improvement and operational excellence, work cross-functionally, and use KPI-driven reporting to scale high-volume operations with stable execution and clear visibility.

I’m an operations manager who builds and stabilizes complex end-to-end workflows—from lead submission through onboarding and activation—across fast-changing, high-volume environments. At Ridetech (Yango Azerbaijan), I led the launch and stabilization of a new Delivery Call Center from scratch, coordinating operational setup, process design, and execution readiness while aligning four independent stakeholder groups, including external partners and government-related entities.

I strengthen performance through input validation, quality control, and operational risk management, reducing rejection risk by 30–40% and identifying bottlenecks and capacity constraints across large-scale processes. I’ve maintained stable execution in a high-volume environment supporting more than 1.3 million monthly transactions/trips, and developed KPI tracking and operational reporting tools that management uses to monitor performance and support decision-making.

Experience

Work history, roles, and key accomplishments

Current

Operations / Project Specialist

Current

Ridetech (Yango Azerbaijan)

Sep 2022 - Present (3 years 9 months)

Led launch and stabilization of a Delivery Call Center from scratch, coordinating operational setup, process design, and execution readiness. Built end-to-end onboarding and summary activation workflows for 10,000+ users/drivers, cutting rejection risk by 30–40%, supporting 1.3M+ monthly trips, and improving KPI reporting for management.

Call Center Operations Process Improvement KPI Tracking Operational Reporting Stakeholder Management Quality Control Workflow Design Capacity Planning Operational Risk Management

Operations & Management Sales Manager

JYSK Tarol - DD LLC

Jul 2020 - Jun 2021 (11 months)

Coordinated day-to-day operations between sales, logistics, and warehouse teams to maintain continuity and timely execution. Monitored operational performance, produced weekly management reports, and supported inventory and delivery workflow coordination across departments while identifying and resolving process issues.

Cross functional Coordination Operational Excellence KPI Management Operational Reporting Workflow Design Process documentation Logistics Coordination Stakeholder Management