KWKamore Wanjiku
@kamorewanjiku
Detail-oriented professional skilled in administrative support and process optimization.
KenyaWhat I'm looking for
I am a detail-oriented and highly organized professional with extensive experience in administrative support, process streamlining, and executive coordination. My expertise lies in managing schedules, handling confidential information, and optimizing workflows to meet clients' needs effectively. I am proficient in Google Workspace, online calendars, and remote collaboration software, which enables me to enhance productivity and efficiency in any role.
Throughout my career, I have successfully managed both professional and personal scheduling for clients, ensuring seamless communication and task execution. I have implemented organizational systems that streamline business processes, leading to increased efficiency and effectiveness. My ability to maintain strict confidentiality while handling sensitive client data has been a cornerstone of my professional ethos, and I pride myself on my problem-solving skills and task prioritization abilities.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
TORVIC MORERN
Jan 2022 - Apr 2024 (2 years 3 months)
Provided exceptional customer service by addressing inquiries and resolving issues efficiently. Managed customer interactions and ensured satisfaction through effective communication and problem-solving.
Laboratory Intern
Kenya Veterinary Vaccines Production Institute
Jan 2021 - Jan 2022 (1 year)
Assisted in laboratory operations, conducted tests, and supported research activities. Gained hands-on experience in biotechnology applications and laboratory protocols.
Personal Assistant
Fountain Springs School
Oct 2016 - Apr 2019 (2 years 6 months)
Managed schedules, coordinated communications, and organized logistics for school operations. Ensured confidentiality and efficiency in handling sensitive information.
Customer Care Representative
Forever Living Products
Oct 2016 - Jan 2018 (1 year 3 months)
Engaged with customers to provide product information and resolve inquiries. Focused on enhancing customer satisfaction and loyalty through effective service.
Education
Degrees, certifications, and relevant coursework
Generation Kenya
Certificate, Customer Service
2022 - 2022
Completed a certificate in digital customer service, enhancing skills in customer interaction and service delivery.
TKThe Technical University of Kenya
Bachelor of Technology, Biotechnology
2016 - 2022
Studied Bachelor of Technology in Biotechnology, focusing on the application of technology in biological processes and systems.
Wang Point
Certificate, Digital Literacy
2016 - 2016
Achieved an International Certificate of Digital Literacy (ICDL), demonstrating proficiency in digital skills and computer applications.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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